Client Support Consultant
5 days ago
We are looking for proactive and client-focused Client Support Executives/Sr. Client Support Executives to join our growing team in SEA. This role will act as the local point of contact for clients in the Philippines and play a key part in ensuring a smooth experience for users of our digital solutions . He/she will work closely with our internal teams in India to relay client feedback, resolve issues, and ensure successful onboarding and adoption of our platform. Key Responsibilities Client Communication: Maintain daily communication with client stakeholders to ensure alignment and address ongoing needs or queries. Transactional Support: Execute routine transactional or operational tasks/configurations that support client operations , ensuring accuracy and timeliness. Project Tools & Tracking: Be proficient in using Asana or similar project management tools to track tasks and timelines. Meeting Participation: Attend and represent the company in Monthly/Quarterly Business Reviews (MBR/QBR) at client offices . Onboarding Assistance: Conduct initial field visits to support onboarding processes and gather feedback from the ground. User Support: Provide real-time on-call or chat-based support to users and local client teams. Training & Enablement: Deliver product training to users in the local language, ensuring a clear understanding and effective adoption. Internal Coordination: Relay client issues, feedback, or escalations promptly to the internal team (customer success, product, tech.) in India, ensuring swift resolution and continuous improvement. Integration Knowledge – Conceptual understanding of APIs, Middleware integrations Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology #J-18808-Ljbffr
-
Client Support Consultant
4 days ago
Philippines Atticus Solutions Full timeWe are looking for proactive and client-focused Client Support Executives/Sr. Client Support Executives to join our growing team in SEA. This role will act as the local point of contact for clients in the Philippines and play a key part in ensuring a smooth experience for users of our digital solutions. He/she will work closely with our internal teams in...
-
Client Consulting Manager
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeClient Consulting Manager – Makati Posted 1 day ago Job Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the...
-
Support Consultant
4 days ago
Bonifacio Global, Metro Manila, Philippines Ivoclar Vivadent Services & Support, Inc. Full timeAt Ivoclar, we're passionate about "Making People Smile," and we're seeking a detail-oriented Support Consultant (Digital) to join our dynamic global team. As a key member of our customer support team, you will play a crucial role in providing exceptional service and addressing customer inquiries.We believe in investing in our employees and fostering a...
-
Customer Support Consultant
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Support Consultant Posted 1 day ago Job Description Redefining Real Estate Support Through Exceptional Service In real estate, every question is a doorway and you'll be the key. From clarifying listings to guiding users through digital platforms, you'll help customers navigate their property journey. While they search for their dream home, you'll...
-
Client Support Consultant
1 week ago
Manila, National Capital Region, Philippines Atticus Advisory Solutions Inc. Full time ₱900,000 - ₱1,200,000 per yearWe are looking for proactive and client-focused Client Support Executives/Sr. Client Support Executives to join our growing team in SEA. This role will act as the local point of contact for clients in the Philippines and play a key part in ensuring a smooth experience for users of ourdigital solutions. He/she will work closely with our internal teams in...
-
Software Support Consultant
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeProcurement Software Ordering Consultant Posted 1 day ago Main location: Philippines, Taguig Job Description Category: Business Consulting, Strategy and Digital Transformation Position ID: J Employment Type: Full Time Position Description: Serves as the Subject Matter Expert and primary point of contact for the end-to-end software ordering process, including...
-
Consultant, Client Documentation
2 weeks ago
, Metro Manila, Philippines ACCA Careers Full timeOverview Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust provides innovative financial services and guidance to clients by upholding principles of service, expertise, and integrity. This role is within Global Client Onboarding (GCO) based out...
-
Client Solutions Consultant
4 days ago
Manila, National Capital Region, Philippines Remote Hire Full time $40,000 - $60,000 per yearAbout the RoleAs a Client Solutions Consultant, you will work directly with global clients to analyze business requirements, manage and model incentive data, and deliver tailored solutions. You'll leverage your expertise in Excel and data analysis while building strong client relationships and providing strategic, data-driven recommendations.What You'll...
-
Retail Support Consultant
4 days ago
Ortigas, Metro Manila, Philippines enablesGROUP Full timeJOB DETAILSWe are seeking a proactive and technically proficient Retail Support Consultant to join our global team. This role is crucial as the first line of defense for our retail clients, ensuring the successful implementation, configuration, and ongoing smooth operation of their critical retail technology solutions. You will combine technical knowledge...
-
Consultant, Client Change
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeConsultant Client Change Business Analysis job... Posted 1 day ago Job Description Competitive compensation package Learning and development opportunities Annual evaluation of performance for career advancement Leaves (SL, VL, Birthday, Bereavement) HMO Medical Reimbursements Job Description: The Strategic Planning Associate involves facilitating strategic...