Product Trainer

2 weeks ago

Quezon City, Philippines Afni, Inc. Full time

Product Trainer Afni, Inc. is looking for a Product Trainer to deliver training to existing and newly hired employees to prepare for essential duties and tasks and model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. At Afni Philippines , we build strong client partnerships that drive real business success . We offer a dynamic, fast-paced environment that values innovation and collaboration, competitive salary, benefits, and leadership growth opportunities, and a people-first culture where your leadership drives real business impact. Why Join Afni? Thrive in a dynamic, fast-paced environment that values innovation and collaboration Enjoy competitive salary, benefits, and leadership growth opportunities Be part of a people-first culture where your leadership drives real business impact Your Role & Responsibilities: Deliver training and instruction to engage and stimulate existing and newly hired employees in a manner that promotes transfer of knowledge and application of skills. Instructors promote retention through effective use of questioning, presentation, and facilitation skills and providing feedback and coaching that enhances performance. During instruction, provide and manage an environment that fosters trust, learning, and performance. Plan and prepare for instruction making sure that appropriate instructional methods and materials are used for specific mode of learning. Assess student learning and performance using evaluation models and tools appropriate for the environment.) Mentor and coach apprentice instructors; train newly assigned instructors; coordinate training activities including operation, quality, and HR presentations. What You Bring to the Table: At least 2 years completed in college with a minimum 1-year work experience of the same nature and/or title in a BPO setting. Must have Sales experience in the BPO setting Amenable to work on site in Afni Tower 4, SM Fairview Amenable to work on a night schedule. Skill in Verbal and written communication to analyze, interpret, and address training needs. Ability to work in a dynamic and time-critical environment. Ability to be flexible and quickly adapt to changing business needs and processes. Afni, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. #J-18808-Ljbffr

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