Call Center Agent

4 weeks ago


Ilocos Norte Philippines Buscojobs Full time

Overview

Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills.

  • Achieve individual revenue and customer service targets to support delivery of team/departmental targets.
  • Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes.
  • Maintain data protection and confidentiality for both staff and customers.
  • Support other departmental functions as required (e.g. ticketing & E-Services desk, pre-flight checks, service desk, etc.)

Job Types : Full-time, Fresh graduate

Salary : From Php21,000.00 per month

Benefits :

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule :

  • Shift system

Ability to commute/relocate :

  • Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)

Experience :

  • Customer Service Representative: 1 year (required)

Language :

  • English (preferred)

Posted today

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth

  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyze statistics and compile accurate reports
  • Control resources and utilize assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities
Experience
  • CSR/Sales Coordinator: 3 years (preferred)
  • People Management: 1 year (preferred)
Be The First To Know

About the latest Call center agent pampanga hs grads welcome Jobsin Angeles

#J-18808-Ljbffr
  • Call Center Agent

    2 weeks ago


    , Ilocos Norte, Philippines Buscojobs Full time

    We are seeking Call Center Agents to join our team in various locations, including Cebu City, Metro Manila, and Bagumbayan, NCR. As a Call Center Agent, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. Handle customer inquiries, provide solutions, and resolve issues across various channels....


  • , Ilocos Norte, Philippines Buscojobs Full time

    Call Center Agents Inbound Cdo Open For No job... Call Center Agent Call Center Experience Is Not Posted today Job Description Ensure all responses to customers and clients are given with sincerity and compassion. Ensure that all customer inquiries are rightfully attended to on a timely basis Resolve queries of the customer by encoding the standard...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Airline Reservation Specialist Call Center Agent Posted today Job Description Job Descriptions : Dealing with all telephone calls nicely, courteously, skillfully & assertively Matching customers’ needs to Clients’ programs and services Using arrangement and influencing skillsets to address questions and earn the customers’ buy-in Speaking applicable...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Overview Call Center Agent 1 Day Process Onsite jobs in... Responsibilities Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills. Achieve individual revenue and customer service targets to support delivery of team/departmental...


  • , Ilocos Norte, Philippines Buscojobs Full time

    5,989 Customer Care jobs in the Philippines call center agent for retail account ₱ - ₱ Y Talent Outsourcing Channel Solutions Posted today Job Description About the role Are you an exceptional communicator with a passion for delivering excellent customer service? Talent Outsourcing Channel Solutions is looking for a full-time Call Center Agent to join...


  • , , Philippines Offersify Full time

    We are hiring: Call Center Agents - Philippines We are looking for experienced Call Center Agents to join our international team. This is a great opportunity for professionals who want to grow in the e-commerce and outsourcing industry. What we offer Competitive salary with performance-based bonuses Work with an international fast-growing company Opportunity...

  • Call Center Agent

    2 weeks ago


    , Oriental Mindoro, Philippines Buscojobs Full time

    Job Postings (Bacolod, Negros Occidental) Posted today Job Description Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. Qualifications : Willing to work at home and on site...

  • Call Center Agent

    4 weeks ago


    , Metro Manila, Philippines Buscojobs Full time

    Job Title: Phone Banker/ Call Center Agent Location: Makati, National Capital Region Eastwest Bank Job Description: Facilitate basic customer inquiries, requests, or complaints received thru the employee’s split skill and channel of assignment. Basic qualifications Must have: good to excellent verbal and written communication skills, analytical and...

  • Call Center Agent

    4 weeks ago


    , Ilocos Norte, Philippines Buscojobs Full time

    Overview Call Center Agent Urgent Hiring One Day Process. Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills. Responsibilities Achieve individual revenue and customer service targets to support delivery of team/departmental targets....


  • , Metro Manila, Philippines Buscojobs Full time

    Posted today Call Center Agent Job Description: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in...