Call Center Agent

18 hours ago


Ilocos Norte Philippines Buscojobs Full time

Overview

Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills.

  • Achieve individual revenue and customer service targets to support delivery of team/departmental targets.
  • Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes.
  • Maintain data protection and confidentiality for both staff and customers.
  • Support other departmental functions as required (e.g. ticketing & E-Services desk, pre-flight checks, service desk, etc.)

Job Types : Full-time, Fresh graduate

Salary : From Php21,000.00 per month

Benefits :

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule :

  • Shift system

Ability to commute/relocate :

  • Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)

Experience :

  • Customer Service Representative: 1 year (required)

Language :

  • English (preferred)

Posted today

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth

  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyze statistics and compile accurate reports
  • Control resources and utilize assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities
Experience
  • CSR/Sales Coordinator: 3 years (preferred)
  • People Management: 1 year (preferred)
Be The First To Know

About the latest Call center agent pampanga hs grads welcome Jobsin Angeles

#J-18808-Ljbffr

  • , Ilocos Norte, Philippines Buscojobs Full time

    Overview Call Center Agent 1 Day Process Onsite jobs in... Responsibilities Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills. Achieve individual revenue and customer service targets to support delivery of team/departmental...


  • , Davao del Sur, Philippines WEANSWER CALL CENTER SERVICES Full time

    Job Description The Tier 2 Call Taker plays a critical role in managing escalated customer inquiries, troubleshooting service-related issues, and assisting with appointment scheduling for home services. This role requires excellent communication, problem-solving, and organizational skills to ensure customer satisfaction and operational efficiency. Employee...

  • Call Center Agent

    3 days ago


    , Davao del Sur, Philippines VXI CENTRALE Full time

    Overview A call center agent is a customer service professional responsible for handling inbound and outbound calls to assist customers with inquiries, issues, or services. They work in various industries such as telecommunications, retail, healthcare, and finance. The main role of a call center agent is to provide high-quality service, resolve customer...

  • Call Center Agent

    18 hours ago


    , Metro Manila, Philippines Buscojobs Full time

    Job Title: Phone Banker/ Call Center Agent Location: Makati, National Capital Region Eastwest Bank Job Description: Facilitate basic customer inquiries, requests, or complaints received thru the employee’s split skill and channel of assignment. Basic qualifications Must have: good to excellent verbal and written communication skills, analytical and...

  • Call Center Agent

    18 hours ago


    , Ilocos Norte, Philippines Buscojobs Full time

    Overview Call Center Agent Urgent Hiring One Day Process. Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills. Responsibilities Achieve individual revenue and customer service targets to support delivery of team/departmental targets....

  • Call Center Agent

    3 days ago


    , Davao del Sur, Philippines VXI GLOBAL BRANCH ROBINSONS Full time

    Overview We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, resolve customer inquiries, and provide exceptional service while maintaining professionalism and efficiency. This role requires excellent communication skills, problem-solving abilities, and a...


  • Philippines WNS Global Services, Inc. Full time $104,000 - $130,878 per year

    Company DescriptionWe are seeking a motivated and customer-focused Call Center Agent to join our team. In this role, you will handle inbound and/or outbound calls to promote and sell additional products or services to existing or potential customers. You will be responsible for identifying opportunities to cross-sell and up-sell, while ensuring excellent...

  • Call Center Agent

    20 hours ago


    , Davao del Sur, Philippines Neksjob Philippines Full time

    We are looking for a Call Center Agent to join our team and serve as the first point of contact for our customers. In this role, you will manage inquiries, provide accurate information, and ensure prompt, professional resolutions to maintain high levels of customer satisfaction. Job Requirements HS/S-HS diploma Basic computer know-how English-speaking...


  • , Metro Manila, Philippines Activate Talent Full time

    Job Title: Call Center Agent 1 Schedule: TBD , US Business Hours, EST Role Overview: We are seeking a friendly and articulate Call Center Agent to join our team. The ideal candidate will possess excellent communication skills and the ability to engage with clients in a warm, personable manner. You will be the first point of contact for clients, handling...

  • Call Center Agent

    20 hours ago


    , Ilocos Norte, Philippines Sutherland Philippines Full time

    Overview What’s the day-to-day vibe like in this role? As a Customer Service Associate for our Global Hotels and Resorts Program in Ilocos, you'll manage reservations, cancellations, and modifications, assist with Hilton Honors inquiries, and handle stay complaints and compensation requests to ensure a seamless guest experience. What you’ll bring...