It Service Desk Analyst

IT Service Desk Analyst (Santa Rosa / Taguig, National Capital Region) Gratitude Inc.

Posted today

Job Description

Overview

Our Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.

Responsibilities

• Provide excellent customer service through active listening
• Work with confidential customer information in a secure manner
• Aim to resolve issues on the first call by being proactive
• Adequately communicate with customers

Qualifications

• Filipino citizen or with equivalent legal status
• Proven oral and written English communication skills
• Strong logic and problem-solving skills
• Availability to work in various shifts
• Skill in using Windows operating systems
• Organization and work prioritization skills
• TP TGG

Job Types : Full-time, Permanent

Salary : Php22,000.00 - Php24,000.00 per month

Benefits :

• Flextime
• Paid training
• Pay raise

Schedule :

• 8 hour shift
• Shift system

Supplemental Pay :

• 13th month salary
• Bonus pay
• Overtime pay
• Performance bonus
• Yearly bonus

COVID-19 considerations: Always

Technical Support Representative Open to High

Taguig, National Capital Region Orbit Teleservices Philippines

Posted today

Job Description

With or Without BPO experience
- Career shifters are welcome
- High school graduates are welcome
- With good English communication skills
- MUST not be currently employed/studying
- Willing to attend Zoom Interview

Salary : Php14,000.00 - Php25,000.00 per month

Schedule :

• 8 hour shift

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (required)

Education :

• Junior High School (required)

Language :

• English (required)

Technical Support Associate (Non Voice VPN Account)

Taguig, National Capital Region iOPEX Technologies

Posted today

Job Description

We are currently looking for amazing professionals to join our #iopexhappyatwork team. Earn free shuttle service and more

Requirements :

• Good to excellent written and communications skills
• Bachelors Degree Graduate in Information technology or relevant courses
• SHS graduates with 1 year Technical support experience are welcome to apply
• Must be willing to work on a night/shifting schedule in BGC, Taguig

What\'s in it for you?

Our people enjoy some amazing perks, check out a few below :

• Competitive salary package
• Exciting employee engagement activities
• Learning sessions every week
• Fast career growth
• Free shuttle service
• Accessible location
• HMO
• OT/Holiday pay
• Leave credits
• Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

Interested? Here are ways to reach us :

• Send a message to (Yana)
• Walk in and look for Yana - our office is located in 12th Floor 26th street 5th avenue BGC, Taguig

Job Types : Full-time, Permanent, Fresh graduate

Benefits :

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Health insurance
• Opportunities for promotion
• Paid toll fees
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule :

• Shift system

Supplemental pay types :

• 13th month salary
• Anniversary bonus
• Bonus pay
• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Application Question(s) :

• Are you comfortable on reporting onsite in BGC, Taguig?
• Are you open to relocate near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
• How much is your most recent and expected salary?
• Are you open to be profiled to a voice or non voice account?
• We are currently doing a 1 day hiring process for the role so if you are interested, please walk in our office from 1pm - 12mn and look for YANA. Our office is located in 12th Floor 26th street 5th avenue BGC, Taguig.
• Are you comfortable working on a shifting schedule?

Education :

• Senior High School (preferred)

Experience :

• BPO: 1 year (preferred)
• Technical support: 1 year (preferred)
• Sales: 1 year (preferred)

Tsr 1/2/3 Technical Support - (US Pioneer Non Voice)

Taguig, National Capital Region iOPEX Technologies

Posted today

Job Description

Join iOPEX technologies now where technology meets excellent service.

Requirements :

• 1 year of Technical support and 6 months of sales experience are a plus
• In depth knowledge with networking
• Must be willing to work onsite on a night/shifting schedule in BGC, Taguig

Qualifications :

• Collaborate with peers, mentors, our knowledge base, community forums and other internal tools, to provide the most effective, world-class solutions to our customers
• Reproduce issues in-house and respond to customers in a timely manner

What\'s in it for you?

Our people enjoy some amazing perks, check out a few below :

• Competitive salary package
• Exciting employee engagement activities
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• OT/Holiday pay
• Leave credits
• Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

Interested? Here are ways to reach us :

• Send a message to (Yana)
• Walk in and look for Yana - our office is located in 12th Floor 26th street 5th avenue BGC, Taguig

Job Types : Full-time, Permanent

Salary : Php35,000.00 - Php46,000.00 per month

Benefits :

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule :

• Shift system

Supplemental pay types :

• 13th month salary
• Anniversary bonus
• Bonus pay
• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Application Question(s) :

• Do you have any experience when it comes to troubleshooting Networks or Routers?
• Are you comfortable on reporting onsite in BGC, Taguig?
• Are you comfortable working on a shifting schedule?
• Are you open to relocate near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
• How much is your most recent and expected salary?
• Where are your currently residing?

Education :

• Senior High School (preferred)

Experience :

• BPO: 1 year (preferred)
• Technical Support: 1 year (preferred)
• Sales: 1 year (preferred)

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