HR Specialist | US Operations | Night Shift | WFH

7 days ago

Mabalacat, Philippines Cognizant Full time
HR Specialist | US Operations | Night Shift | WFH

Join to apply for the HR Specialist | US Operations | Night Shift | WFH role at Cognizant

HR Specialist | US Operations | Night Shift | WFH

Join to apply for the HR Specialist | US Operations | Night Shift | WFH role at Cognizant

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant

Qualifications:

  • Bachelor's Degree Holder
  • With at least 1-year experience in HR Helpdesk role, delivering services, preferably HR and from a shared service center environment.
  • Hands-on experience on BambooHR ATS
  • Experience working with Workday and workflow systems (ServiceNow, Zendesk etc)
  • Strong problem-solving skills, ability to manage conflict and attention to detail
  • Need to be passionate about employee experience, be energetic and drive and efficiently manage resolution of every employee query.
  • Open to work in US shifts

Responsibilities:

  • Respond to employee inquiries and transactional services over call, chat & ticket with excellent communication skills.
  • Support managers and employees with policy and navigation inquiries, transactions such as employee personal data changes, job data changes, promotions, demotions, salary changes, performance management, learning, severance, tax inquiries, exit / termination and leave of absence on Workday.
  • Create/ refer to Standard Operating Procedures (SOPs) and Detailed Task Procedures (DTPs)
  • for completing employee transactions.
  • Meet SLAs for timeliness and quality in handling queries.
  • Be adept in the HR helpdesk environment.
  • Work with onshore partners to get trained on all queries received from employees.
  • Follow compliance and quality guidelines to ensure correct information is provided for all queries.
  • Transfer to relevant leads or onshore counterparts for all Tier 2 transactions as per the defined process.
  • Escalate high-priority cases for immediate intervention.
  • Create a repository for all out-of-scope queries and get trained to shift left these into Tier 1.

Why Join Us?

  • Competitive Salary & Benefits – Earn well while enjoying great perks
  • Career Growth – Clear paths for promotions and skill development
  • Supportive Work Environment – Join a team that values you
  • Exciting Opportunities – Be part of a dynamic and growing industry
  • Ready to take the next step? Apply today

Ready to take the next step? Apply today

How to Apply?

  • Kindly complete all the questions, steps, and assessments online. Once done, you will receive an email invitation for virtual job fair.
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at Cognizant by 2x

Get notified about new Human Resources Specialist jobs in Metro Manila .

Manila, National Capital Region, Philippines 2 weeks ago

Marikina, National Capital Region, Philippines 1 month ago

Manila, National Capital Region, Philippines 1 month ago

Recruitment Associate - Fresh Graduates, Remote

Taguig, National Capital Region, Philippines 1 month ago

HR Specialist | US Operations | Night Shift | WFH

Metro Manila $1,500.00-$2,000.00 1 month ago

Operations Specialist - Recruiter (Philippines)

Manila, National Capital Region, Philippines 1 day ago

HR Associate/Part Time/ Pure WFH/ Commission Based/Urgent

Quezon City, National Capital Region, Philippines 4 weeks ago

Manila, National Capital Region, Philippines 2 weeks ago

Sr. HR and US Payroll Specialist (Work from Home)

Makati, National Capital Region, Philippines 1 month ago

HR Staff/ Parttime / Commission Based/Work From Home

Quezon City, National Capital Region, Philippines 4 weeks ago

Manila, National Capital Region, Philippines 1 week ago

Global Gaming Recruitment Coordinator (Philippines)

Manila, National Capital Region, Philippines 1 week ago

Manila, National Capital Region, Philippines 6 days ago

Specialist Recruiter – Finance, Tech, or Marketing

Manila, National Capital Region, Philippines 2 months ago

Quezon City, National Capital Region, Philippines 19 hours ago

Taguig, National Capital Region, Philippines 1 month ago

Pasig, National Capital Region, Philippines 2 weeks ago

Quezon City, National Capital Region, Philippines 1 week ago

Makati, National Capital Region, Philippines 19 hours ago

Manila, National Capital Region, Philippines 1 day ago

Manila, National Capital Region, Philippines 4 weeks ago

Training Coordinator (with SAP SuccessFactors exp) | Night Shift | Temp WFH

Muntinlupa City, National Capital Region, Philippines 6 days ago

Manila, National Capital Region, Philippines 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • US Tax Specialist

    2 weeks ago

    Mabalacat, Central Luzon, Philippines beBeeTax Full time $100,000 - $120,000

    Looking for a dynamic opportunity to leverage your tax preparation expertise and drive success in a rapidly growing industry.We are seeking a skilled US Tax Accountant to join our team, with a strong background in 1040, 1065, 1120, and 1120-S forms preparation and review.About the RoleAs a US Tax Accountant, you will play a critical role in delivering...

  • Freight Operations Coordinator

    2 weeks ago

    Mabalacat, Central Luzon, Philippines beBeeLogistics Full time ₱400,000 - ₱700,000

    Job Title: Process SpecialistLooking for a new opportunity in logistics and supply chain management? We have an exciting role for a Process Specialist to join our team!Job DescriptionAs a Process Specialist, you will be responsible for ensuring the smooth operation of our processes, from data entry to quality control. You will work closely with our team to...

  • HR Operations Specialist

    2 weeks ago

    Mabalacat, Central Luzon, Philippines beBeeHiring Full time ₱2,170 - ₱3,519

    Job Role SummaryThe HR Generalist position involves providing support to employees by addressing queries and concerns related to HR policies, payroll, benefits, and compliance.Key ResponsibilitiesHandle employee inquiries and maintain a record of daily HR cases to track resolution times for process improvement.Manage daily HR tasks and ensure timely...

  • Supply Chain Analyst

    7 days ago

    Mabalacat, Philippines Tap Growth ai Full time

    Supply Chain Analyst (AU/US FMCG Experience) | WFH Join to apply for the Supply Chain Analyst (AU/US FMCG Experience) | WFH role at Tap Growth ai Get AI-powered advice on this job and more exclusive features. We're Hiring: Supply Chain Analyst (AU/US FMCG Experience)! We are seeking an experienced Supply Chain Analyst with specialised knowledge in...

  • US HR Administrator

    2 weeks ago

    Mabalacat, Central Luzon, Philippines beBeeAdministrative Full time $25,000 - $40,000

    Job SummaryThis role involves providing administrative support to a dynamic Human Resources team. As an HR Coordinator, you will be responsible for handling various tasks such as processing FMLA and ADA accommodations, tracking training and performance evaluations, and generating HR reports.Key Responsibilities:Process and track leave administration,...

  • HR Solution Expert

    2 days ago

    Mabalacat, Central Luzon, Philippines Asurion Full time ₱900,000 - ₱1,200,000 per year

    HR Solutions Expert 1 is responsible for providing the best in class service experiences in an HRshared service center. Essential functions of the role include following defined processes and workinstructions, mastery of various HR and service systems, providing excellent customer service, andmanaging customer and stakeholder expectations. The Solutions...

  • Night Shift Marketing Position

    2 weeks ago

    Mabalacat, Central Luzon, Philippines beBeeSpecialist Full time ₱300,000 - ₱500,000

    Marketing Specialist RoleWe are seeking a highly skilled and organized Marketing Specialist to support our organization's marketing efforts. The ideal candidate will have excellent communication skills, strong research abilities, and the ability to work effectively in a remote setting.Key ResponsibilitiesDevelop and implement comprehensive marketing...

  • Procurement Team Leader

    7 days ago

    Mabalacat, Philippines Helloconnect Full time

    About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

  • Recruitment Associate for Client Matching

    7 days ago

    Mabalacat, Philippines Magic Full time

    Overview Recruitment Associate for Client Matching - Full Time, Remote - Open to Fresh Grads at Magic. This role is part of Dedicated Recruitment and is based in the Philippines. Compensation: ₱26,000 - ₱29,000 / month. Magic is a leading modern outsourcing platform connecting SMBs to high-quality remote Executive Assistants, with roots in Silicon Valley...

  • Operations Coordinator

    2 weeks ago

    Mabalacat, Central Luzon, Philippines beBeeFreightForwarding Full time ₱599,960 - ₱999,999

    Process Specialist RoleWe are seeking a Process Specialist to join our organization. The ideal candidate will have experience in freight forwarding and CargoWise One.Key Responsibilities:ETA checking and job updatesShipment and consolidation registrationUpdating order track reportsSending worksheets and processing transshipmentsMonitoring commercial...