Customer Interaction Centre Team Leader

Duties and responsibilities● To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, standards and sales targets, to develop the team to ensure delivery of a consistently superior customer experience by highly knowledgeable and customer-focused agents and to act as the...

Duties and responsibilitiesTo manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, standards and sales targets, to develop the team to ensure delivery of a consistently superior customer experience by highly knowledgeable and customer-focused agents and to act as the...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Probe CX Makati, National Capital Region, Philippines Overview The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members. Responsibilities To manage the day–to–day planning, operation and problem-solving of a team of agents to meet the required service...

About the job Delivery Centre Leader (Makati) | Hybrid Work Schedule: Morning Shift Work Setup: Hybrid (3x onsite per week) | Makati Eligibility: Open to local and expat candidates currently residing in the Philippines Key Responsibilities: As Delivery Centre Head: Serve as the face of the company in the Philippines for local community engagement,...

Work Schedule: Morning Shift Work Setup: Hybrid (3x onsite per week) | Makati Eligibility: Open to local and expat candidates currently residing in the Philippines Key Responsibilities As Delivery Centre Head: Serve as the face of the company in the Philippines for local community engagement, particularly in HR, recruitment, and employee value...

Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet withthe required service level components, to develop the team to...

Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet withthe required service level components, to develop the team to...

Are you a natural leader who thrives on driving team performance and delivering seamless customer experiences? We’re looking for a Team Lead with Amazon Connect experienceto take charge of our multi-channel contact centre operations. In this role, you’ll lead both onshore and offshore teams, driving performance across voice, email, and chat. This goes...

Press Tab to Move to Skip to Content Link Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure...