Customer Interaction Centre Team Leader

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Job Overview: The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members. Duties and responsibilities To manage the day–to‑day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team...

The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members. Duties and responsibilities To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team to ensure...

What You'll Be Doing Manage and lead a team of customer service representatives, providing guidance, coaching and support to help them deliver outstanding service Monitor team performance, set and achieve targets, and implement strategies to drive continuous improvement Foster a positive, collaborative, and motivating work environment to keep your team...

Job Description Employee Recognition and Rewards Performance Bonus, Incentives Insurance Health & Wellness Health Insurance, HMO Professional Development Professional Development Work-Life Balance Flexible Hours Read More What you'll be doing Manage and lead a team of customer service representatives, providing guidance, coaching and support to help them...

This is an exciting opportunity to join the team as a Team Leader in the Davao City Davao del Sur office. In this full-time role, you will be responsible for leading and developing a high-performing team within our dynamic call centre and customer service environment. You will enjoy a great work-life balance with fixed weekend days off as part of the role....

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Job Position: Team Leader (Inbound and Outbound Sales)Work Setup: Onsite – transitioning to Work from Home in AugustLocation: Mandaluyong CityCompany Setup: BPO supporting Australian clientsShift Schedule: Day shiftSalary: ₱25,000 – ₱30,000 monthly Job Summary We are looking for a motivated and experienced Team Leader to manage and support our team....

Overview The Interaction Designer’s role is to turn the division’s User Experience vision into tangible, navigable reality. The Designer uses customer-driven insights and iterative methodologies to design and create usable, relevant and elegant user flows, interfaces, structure and interactions. The Interaction Design team also establishes an interface...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...