Product Adoption Manager
3 days ago
The Product Adoption Manager is responsible for ensuring that customers successfully adopt and engage with new experiences deployed by the Experience Leads. This role focuses on designing and implementing strategies that drive awareness, education, and behavioral change among customers, ensuring seamless transitions to enhanced digital and service experiences. By leveraging customer insights, targeted communication, and proactive onboarding initiatives, the Product Adoption Manager accelerates adoption, reduces friction, and enhances customer satisfaction with newly deployed experiences. This role works closely with marketing, customer support, digital, and operations teams to develop customer‑centric adoption programs that drive long‑term engagement. DUTIES AND RESPONSIBILITIES Drive Customer Adoption of New Experiences – Develop and implement targeted strategies to increase awareness, engagement, and utilization of new customer experiences. Customer Education & Awareness Campaigns – Lead initiatives that inform customers about new experiences, ensuring they understand the benefits and how to use them effectively. Onboarding & Transition Planning – Design structured onboarding programs that help customers seamlessly adapt to new features, products, or service enhancements. Monitor Adoption Metrics & Customer Behavior – Track customer engagement and usage patterns, identifying areas where adoption can be improved. Collaborate with Marketing & Customer Support – Work with internal teams to ensure a consistent and customer‑friendly adoption experience across all touchpoints. Customer Feedback & Continuous Optimization – Gather insights from customer interactions to refine adoption strategies and improve user experience. Enable Self‑Service & Proactive Support – Develop digital‑first initiatives, FAQs, and tutorial content to help customers transition with minimal need for assisted support. COMPETENCIES Customer Adoption & Engagement Strategy Behavioral Insights & Data‑Driven Optimization Proactive Problem‑Solving & Innovation Agility & Continuous Improvement Equal Opportunity Employer – Globe’s hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. #J-18808-Ljbffr
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Product Adoption Manager
4 weeks ago
Pateros, Philippines Globe Telecom Full timeAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. The Product Adoption Manager is responsible for ensuring that customers successfully adopt and engage with new experiences deployed by the Experience...
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Product Manager
3 days ago
Pateros, Philippines Globe Telecom Full timeAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Drives intentional lifecycle management of products and platforms, particularly in their Growth, Maturity, and Decline stages, with focus...
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Account Manager
3 weeks ago
Pateros, Philippines ByteDance Full timeResponsibilities About the Lark Account Management Team As a SaaS Account Management and Renewals Specialist, you will play a crucial role in ensuring customer satisfaction and retention within Lark's client base. Your primary responsibility will be to manage and nurture relationships with existing customers, drive product adoption, and oversee the renewal...
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ICT Product Development Manager
3 days ago
Pateros, Philippines Globe Telecom Full timeAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Duties and Responsibilities Lead and manage product development projects within the Cyber Security/Cloud/BAS domain, ensuring timely execution and...
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Product Management Lead
3 days ago
Pateros, Philippines Globe Telecom Full timeAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. The Episode Experience Manager is responsible for executing and managing the day-to-day improvements of a specific customer episode across all touchpoints,...
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Sales Operations Manager
2 weeks ago
Pateros, Philippines YONDU INC. Full timeThe Sales Operations Manager is responsible for driving operational excellence across the sales organization. This role oversees forecasting, pipeline management, sales reporting, and process efficiency, ensuring that data-driven insights and scalable processes support revenue growth and GTM strategies. The position works closely with cross-functional...
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Product Director
3 days ago
Pateros, Philippines YONDU INC. Full timeResponsible for driving revenue generation through effective GTM strategies, profitable distribution channels, product lifecycle, and new product development, all while managing products’ PnL. Strategically support Sales through effective product enablement, sales collateral creation, the conduct of client presentations, proposal crafting, and closing of...
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Trade Finance Sales Manager
6 days ago
Pateros, Philippines East West Banking Corporation Full timeAbout the Job Location: Taguig Corporate Title : Manager to Senior Manager Work Arrangement: Hybrid Our Trade Finance team is looking for experienced professionals to join us in Taguig with the role of Trade Finance Sales Manager . In this role you will originate, structure, and close trade finance deals - both traditional and structured - to support clients...
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Product Head
3 days ago
Pateros, Philippines Globe Telecom Full timeAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description: Takes ownership of the Wireless/Wireline portfolio, provides directions, develops strategies and plans for the products within the...
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Product Engineer II
4 weeks ago
Pateros, Philippines UST USource Full timeThe Engineer will be responsible for the selection, installation, setup, maintenance, and optimization of semiconductor manufacturing equipment. This role focuses on ensuring equipment reliability, efficiency, and performance while supporting quality and yield improvement initiatives. Key Responsibilities Equipment Management: Oversee the installation,...
