
IT Support Non-Voice/ Technical Support Agent
3 weeks ago
IT Support Non-Voice/ Technical Support Agent / 28k
IT Support Non-Voice/ Technical Support Agent / 28k role at Caldwell Communications. Join to apply for the position.
OverviewOpen to candidates who completed college; no experience required or high school/senior high graduates with BPO experience are considered. Excellent to above-average English communication skills are preferred. BPO experience is a plus but not required. Onsite work is possible, within 25 to 35 km distance.
Responsibilities- Answers phone calls and provides important information/assistance to clients
- Checks mail, fax, and internet mail to provide customer assistance
- Communicates with customers on the phone or using written correspondence to address concerns
- Answers participant questions and talks to participants to understand what critical information is being asked
- Open to college graduates with no experience
- Open to High School and Senior High School graduates with BPO experience
- Excellent to above-average English communication skills
- BPO experience is a plus but not necessary
- Can do onsite work
- Within 25km to 35km
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
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