IT Support Non-Voice/ Technical Support Agent

1 day ago


Metro Manila Philippines Caldwell Communications Full time

IT Support Non-Voice/ Technical Support Agent / 28k

IT Support Non-Voice/ Technical Support Agent / 28k role at Caldwell Communications. Join to apply for the position.

Overview

Open to candidates who completed college; no experience required or high school/senior high graduates with BPO experience are considered. Excellent to above-average English communication skills are preferred. BPO experience is a plus but not required. Onsite work is possible, within 25 to 35 km distance.

Responsibilities
  • Answers phone calls and provides important information/assistance to clients
  • Checks mail, fax, and internet mail to provide customer assistance
  • Communicates with customers on the phone or using written correspondence to address concerns
  • Answers participant questions and talks to participants to understand what critical information is being asked
Qualifications
  • Open to college graduates with no experience
  • Open to High School and Senior High School graduates with BPO experience
  • Excellent to above-average English communication skills
  • BPO experience is a plus but not necessary
  • Can do onsite work
  • Within 25km to 35km
Benefits
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs
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