Technical Support Specialist
3 weeks ago
Technical Support Specialist – Us Pioneer Non Voice
Taguig, National Capital Region – iOPEX Technologies
Posted today
Job DescriptionJoin iOPEX technologies for flexible part-time roles with appealing bonuses. Responsibilities and qualifications include technical support tasks and potential sales/upselling activities. Onsite night/shifting schedule in BGC, Taguig.
Responsibilities- Provide technical support and collaborate with peers to deliver world-class solutions.
- Reproduce issues in-house and respond to customers in a timely manner.
- Ideally 1 year of technical support and 6 months of sales/upselling experience.
- No BPO/call center experience required for candidates with networking or technical support background.
- Willingness to work onsite in BGC, Taguig.
- Competitive salary package, perks, learning sessions, career growth, OT/holiday pay, leave benefits, night differential, annual appraisals, and more.
Contact Yana or visit the office at 12th Floor, 26th Street, 5th Avenue, BGC, Taguig.
Technical Customer Support SpecialistLocation: Philippines (remote with Australian business hours)
Role: Provide technical support for integrations (Xero, NetSuite, SAP, MYOB, QuickBooks), perform daily sync checks, handle support tickets, and liaise with partners.
- Minimum 2-3 years in a technical support role, preferably SaaS/Fintech.
- Strong problem-solving, customer service, and English communication skills.
- Experience with AUS/US clients preferred.
- Willing to work outside regular hours when required.
- Employee share options, training budget, HMO, 4 weeks annual leave, 2 weeks sick leave, parental leave, insurance, remote work options, growth opportunities.
Positions listed in Metro Manila (Makati, Mandaluyong, Caloocan, Baesa) and surrounding areas with varying duties in customer support, non-voice/voice, and related responsibilities. Typical requirements include strong communication, multi-tasking, problem-solving, and English proficiency. Benefits commonly include health insurance, paid training, annual leaves, and opportunities for promotion.
Quality/Standards and Other RolesAdditional postings include roles focused on order management, complaint handling, and customer success with responsibilities such as processing orders, escalating issues, coordinating with Sales/Engineering/Product, and maintaining service levels.
Note: This listing contains multiple roles across several locations and companies. EEO statements and privacy notices are included in some postings; refer to each listing for exact wording.
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