Technical Support Representative Voice/Non-Voice

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Voice/Non-Voice Technical Support Representative

Posted today

Job Description

Overview: Blended/Hybrid support roles across Voice, Non-Voice, and Chat/Voice cohorts with opportunities for career growth. Roles include technical and general customer support with HMO and life insurance for dependents, paid training, and internal promotion opportunities.

Job Highlights (typical)

  • Salary ranges and incentives vary per role (e.g., up to PHP 70,000 with incentives; signing bonuses sometimes offered)
  • Open to High School, SHS, college undergraduates, and graduates
  • Benefits: HMO and life insurance for you and qualified dependents; work-life balance and career growth opportunities

What we are looking for

  • Open to K-12 / High School graduates or college undergraduates; no experience required for some roles or SHS/completed 2 years in college
  • Preferably some technical experience; basic computer usage and internet navigation
  • Willing to work at designated locations (e.g., Alabang, Mandaluyong, Pasig, Taguig, etc.)
  • Tip: have SSS and PAG-IBIG numbers ready for faster processing

What you should expect

  • Paid training from day one
  • Growth opportunities; many roles internally filled
  • Supportive leadership and team environment
  • Benefits for you and your family
  • Free call center training

Note: Specifics vary by posting. Terms and conditions apply.

Non-Voice/Voice Technical Support Representative

Posted today

Job Highlights

  • HMO and life insurance for you and dependents; work-life balance and career growth
  • Blended support (Voice/Non-Voice)
  • Performance incentives; signing bonus where applicable

What we are looking for

  • Open to various education levels (HS, SHS, college undergraduates/graduates)
  • Experience preferred in technical support or related fields
  • Willing to work onsite at specified locations
  • Basic computer and internet navigation skills

What you should expect

  • Paid training from day one
  • Growth opportunities and internal promotions
  • Supportive leadership and engaging team environment
  • HMO benefits for you and your family

Technical Specifications

  • Vary by posting: e.g., virtual hubs, assessments, and sources (JobStreet, etc.)

Responsibilities (typical)

  • Respond to inquiries via phone, chat, email, or portals; provide information and assistance
  • Troubleshoot technical issues (software/hardware) where applicable
  • Document interactions and maintain accurate customer records
  • Coordinate with teams to resolve issues and improve processes

Qualifications (typical)

  • 6+ months BPO experience for some roles; fresh graduates welcome for others
  • Strong English communication; ability to multi-task
  • Willingness to work rotating shifts and onsite locations (e.g., Mandaluyong, Taguig, Pasig, Muntinlupa, etc.)

Note: This description consolidates multiple postings with common themes. Always refer to the applying posting for location-specific details.

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