
Technical Support Representative Voice/Non-Voice
19 hours ago
Voice/Non-Voice Technical Support Representative
Posted today
Job Description
Overview: Blended/Hybrid support roles across Voice, Non-Voice, and Chat/Voice cohorts with opportunities for career growth. Roles include technical and general customer support with HMO and life insurance for dependents, paid training, and internal promotion opportunities.
Job Highlights (typical)
- Salary ranges and incentives vary per role (e.g., up to PHP 70,000 with incentives; signing bonuses sometimes offered)
- Open to High School, SHS, college undergraduates, and graduates
- Benefits: HMO and life insurance for you and qualified dependents; work-life balance and career growth opportunities
What we are looking for
- Open to K-12 / High School graduates or college undergraduates; no experience required for some roles or SHS/completed 2 years in college
- Preferably some technical experience; basic computer usage and internet navigation
- Willing to work at designated locations (e.g., Alabang, Mandaluyong, Pasig, Taguig, etc.)
- Tip: have SSS and PAG-IBIG numbers ready for faster processing
What you should expect
- Paid training from day one
- Growth opportunities; many roles internally filled
- Supportive leadership and team environment
- Benefits for you and your family
- Free call center training
Note: Specifics vary by posting. Terms and conditions apply.
Non-Voice/Voice Technical Support RepresentativePosted today
Job Highlights
- HMO and life insurance for you and dependents; work-life balance and career growth
- Blended support (Voice/Non-Voice)
- Performance incentives; signing bonus where applicable
What we are looking for
- Open to various education levels (HS, SHS, college undergraduates/graduates)
- Experience preferred in technical support or related fields
- Willing to work onsite at specified locations
- Basic computer and internet navigation skills
What you should expect
- Paid training from day one
- Growth opportunities and internal promotions
- Supportive leadership and engaging team environment
- HMO benefits for you and your family
Technical Specifications
- Vary by posting: e.g., virtual hubs, assessments, and sources (JobStreet, etc.)
Responsibilities (typical)
- Respond to inquiries via phone, chat, email, or portals; provide information and assistance
- Troubleshoot technical issues (software/hardware) where applicable
- Document interactions and maintain accurate customer records
- Coordinate with teams to resolve issues and improve processes
Qualifications (typical)
- 6+ months BPO experience for some roles; fresh graduates welcome for others
- Strong English communication; ability to multi-task
- Willingness to work rotating shifts and onsite locations (e.g., Mandaluyong, Taguig, Pasig, Muntinlupa, etc.)
Note: This description consolidates multiple postings with common themes. Always refer to the applying posting for location-specific details.
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