Level Support
1 week ago
JD | Level Support - TM Our most successful candidates will have A bachelor's degree or associate degree is preferred but not required. Minimum of 2 years experience in supporting a tech program. Experience in managing a team of 10 to 12 TSRs. Working knowledge of networking, Linux/Unix, macOS, Windows administration, patch deployment and system configuration, security, and Active Directory. Demonstrated leadership/people manager skills; the ability to take the lead in making improvements and resolving issues. Knowledge of metrics, their measurements, thresholds, targets, and process owners. Strong customer orientation when managing communications and issues. The ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives. People management expert: Highest level of people management skills and conflict resolution skills; mentoring and training, including team building and morale-boosting exercises. A proactive attitude towards developing trust and professional rapport with team members; the ability to be a team player. Job Responsibilities: Handle support issues from Nessus customers via web-to-case, voice, and chat channels. Handle product how-to, configuration, and product installation inquiries using fixes and solutions from the Nessus support knowledge base. Utilize the Tenable Salesforce instance to document all support interactions and advance issues to other support teams per documented processes. Analyze and advance complex technical issues to support the team. Ensure customer feedback is properly channeled into Product Management and Research & development. Identify opportunities to improve or add content to the Nessus Support Knowledgebase and work with the support team to get the content added so it can be reused. Work closely and build relationships with the rest of the Tenable team, including Sales, Customer Advocacy, Research & Development, and Operations
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Level Support
1 week ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout the Job: Level Support - TM (Taguig)Work setup: Onsite | Day shift 8am to 5pm or 9am to 6pmStart Date: ASAPJob Responsibilities:Handle support issues from Nessus customers via web-to-case, voice, and chat channels.Handle product how-to, configuration, and product installation inquiries using fixes and solutions from the Nessus support knowledge...
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Sr. Broker Support Officer
2 weeks ago
Taguig, National Capital Region, Philippines Galilee Business Support Services Full time ₱600,000 - ₱1,008,000 per yearTake your mortgage career to the next level GBSS is looking for an experienced and detail-oriented Sr. Broker Support Officer to join our growing team. If you have a strong background in the Australian mortgage end-to-end process and excel in a fast-paced, high-volume environment, this role is the perfect opportunity to further develop your expertise,...
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Level 2 IT Support Engineer
2 weeks ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full timeLevel 2 IT Support Engineer (MSP Environment) Location: Taguig, BGC Work Setup: 100% Onsite Shift: Night ShiftWhat You'll DoTroubleshoot and resolve escalated server, network, endpoint, and Microsoft 365 issues.Manage Active Directory, user provisioning, and group policy configuration.Configure and maintain DNS, DHCP, and firewall settings for client...
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Level Support
1 week ago
Taguig, Philippines TASQ Staffing Solutions Full timeAbout the Job: Level Support - TM (Taguig) Work setup: Onsite | Day shift 8am to 5pm or 9am to 6pm Start Date: ASAP Job Responsibilities: Handle support issues from Nessus customers via web-to-case, voice, and chat channels.Handle product how-to, configuration, and product installation inquiries using fixes and solutions from the Nessus support knowledge...
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Level Support
1 week ago
Taguig, Philippines TASQ Staffing Solutions Full timeAbout the Job: Level Support - TM (Taguig) Work setup: Onsite | Day shift 8am to 5pm or 9am to 6pm Start Date: ASAP Job Responsibilities: Handle support issues from Nessus customers via web-to-case, voice, and chat channels. Handle product how-to, configuration, and product installation inquiries using fixes and solutions from the Nessus support knowledge...
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Level Support
1 week ago
Taguig, Philippines TASQ Staffing Solutions Full timeJD | Level Support - TM Our most successful candidates will have A bachelor's degree or associate degree is preferred but not required. Minimum of 2 years experience in supporting a tech program. Experience in managing a team of 10 to 12 TSRs. Working knowledge of networking, Linux/Unix, macOS, Windows administration, patch deployment and system...
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Level Support
1 week ago
Taguig, Philippines TASQ Staffing Solutions Full timeWork setup: Onsite | Day shift 8am to 5pm or 9am to 6pmStart Date: ASAP | BGC, TaguigJob Responsibilities: Handle support issues from Nessus customers via web to case, voice and chat channels.Handle product how-to, configuration, and product installation inquiries using fixes and solutions from the Nessus support knowledge base.Utilize Tenable Salesforce...
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Level Support
1 week ago
Taguig, Philippines TASQ Staffing Solutions Full timeWork setup: Onsite | Day shift 8am to 5pm or 9am to 6pm Start Date: ASAP | BGC, Taguig Job Responsibilities: Handle support issues from Nessus customers via web to case, voice and chat channels. Handle product how-to, configuration, and product installation inquiries using fixes and solutions from the Nessus support knowledge base. Utilize Tenable...
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Entry-Level Client Sales Officer
3 weeks ago
Taguig, Philippines SimplyNature International Inc. Full timeA healthcare solutions provider is hiring Client Sales Officers in Taguig. This entry-level full-time position requires strong communication skills and customer service experience. Candidates should possess a Bachelor's Degree and be passionate about helping clients. Responsibilities include assisting clients with healthcare services and maintaining customer...
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Sr. Paraplanner
7 days ago
Taguig, National Capital Region, Philippines Galilee Business Support Services Full timeStep into a role where your expertise shapes strategy, elevates broker performance, and drives client success. We're looking for a Senior Paraplanner who brings deep mortgage knowledge, sharp analytical skills, and the confidence to guide both brokers and junior team members. If you're passionate about delivering high-level, compliant, and client-focused...