National Consultant Srh Digital Interventions Coordinator

Partner Coordinator (Community Support)

Posted today

Job Description

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.

The Partner Coordinator is responsible for supporting the Partner (BPO) sites and the Partner Relationship Manager, assisting in the management of the sites using their expertise, experience and know-how to help deliver on key business metrics. Coordinators collaborate with the Partner Management team to guide our Partner sites to ensure they are an extension of Airbnb and enable our mission to build the world's most loyal travel community through exceptional service.

Their duties include, but are not limited to, supporting day-to-day performance management, overseeing business reviews, coordinating workforce planning, systems & admin support, resolving critical user issues (escalations from Partners), cultural awareness, alignment/sharing of best practices, knowledge & processes.

This role will report to a Partner Relationship Manager, and will be based in the Philippines, with travel opportunities regionally and beyond.

Responsibilities

• Be the POC for Outsource Leads (10+) and their Ambassadors (agents) (150+).
• Liaise with Shared Services Teams to develop relationships with key stakeholders.
• Coordinate with internal CS Teams to ensure alignment and learning from best practices.
• Meet regularly with Outsource Leads & QAs for calibration purposes.
• Evaluate workflows and find ways for them to be more efficient, relevant and valuable.
• Help understand the top user issues and make recommendations to improve Airbnb products and policies; support Partners and Partner Management team in being the voice of the customer to the rest of the company.
• Responsible for following ticket flows for escalations & sensitive issues to ensure adherence to Airbnb standards.
• Lead and/or participate in projects outside of the scope of your department, as assigned by your Partner Relationship Manager.
• Supporting the delivery of OKRs for Partner Regional Operations Manager; Service Levels, NPS, SPD, THT, Quality and all other KPI's as contractually agreed.
• Develop & demonstrate understanding of channel strategy & targets.
• Drive a culture of self-sufficiency and ongoing learning with Partner Teams.
• Ensure that all Partner Ambassadors & Leads have access to all systems/tools required for their role.
• Complete site visits to support Partners in delivering Airbnb Mission.
• Host round tables and complete call shadowing in Partner sites.
• Assist with Partner Relationship Manager & Partner Regional Operations Manager duties while Managers are out of office and as needed.

Qualifications

• 3+ years experience in BPO or similar tech environments
• Bachelor's degree in a relevant field
• Contact center customer service experience
• Working knowledge of contact center end-to-end processes
• Working knowledge of Google suite, including sheets
• Experience participating in customer centric projects, initiatives or teams a plus
• Experience in the travel or hospitality industry is a plus
• Willingness to travel up to 30% of the time

Belonging & Accommodations

Community Relations Support (Project) – Taguig, National Capital Region Alveo Land Corp. — Posted today

Job Description

Ensures proper documentation relevant to incorporation of and conveyance, maintaining the upkeep of projects while keeping a good relationship with HOA/Condo Corp.

Job Qualifications :

• A graduate of any management course and/or civil engineering
• With at least one year of experience in the related field
• Exposure to real estate or property management is a plus
• Above-average oral and written communication skills
• Willing to work on a Project-based engagement (chance on getting regular post afterwards)

Case Manager

Posted today

Role Overview: The Case Manager will be the primary point of contact for patients, ensuring they receive a seamless and supportive experience throughout their treatment journey. This role combines patient care, administration, and account management, with a strong focus on customer service, collections, and ongoing engagement.

• Manage a caseload of 250–300 patients, providing consistent support and follow-up.
• Act as the central liaison between patients, doctors, allied health professionals, and pharmacies.
• Handle inbound inquiries via phone and email with professionalism and empathy.
• Conduct monthly check-ins to monitor progress and ensure treatment adherence.
• Manage patient payment plans, collections, and renewals, meeting agreed financial protocols.
• Accurately update the Zoho CRM system with patient details, treatment progress, and payment status.
• Drive renewals, upsells, and cross-sells of services to support business growth.
• Promote a positive patient experience, including encouraging 5-star Google reviews.
• Provide insights and feedback to support sales, operations, and management teams.

Qualifications: Previous experience in healthcare case management or related fields; strong organizational and communication skills; proficiency with CRM systems.

Global Mobility Case Manager

Posted today

Job Description

About BHP: Global Mobility services and guidance to employees and businesses in the region. Primary day-to-day contact for specialized GM knowledge; end-to-end management and coordination of assignments; relationships with vendors to ensure high-quality service delivery.

• Execute GM across all Businesses in the Region for employees in accordance with policies and governance.
• Manage end-to-end transfer including relocation, repatriation, and separation for International Assignee.
• Develop relationships with external vendors and internal stakeholders; provide guidance and support to payroll teams.
• Identify opportunities to simplify processes and improve efficiency.

About You: Relevant GM or international Reward experience; knowledge of tax, immigration, and global jurisdictions; English proficiency.

Social Worker

Posted today

Job Description

As a Social Worker at Garrod, you will support patients and families during challenging times; collaborate with healthcare team for holistic care; address social and emotional aspects of well-being.

Key Responsibilities:

• Conduct psychosocial assessments
• Assist patients applying for government and foundation support
• Provide counseling and support
• Advocate for patient rights and navigate healthcare resources
• Maintain confidential records

Job Type: Full-time

• Health insurance
• Life insurance
• Paid training

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