Ecommerce Growth Manager

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Online Sales Specialist - (Onsite, Day Shift) - Qualifications

Position title: ONLINE SALES SPECIALIST

Work setup: Onsite

Work schedule: Day Shift

• Must be a college graduate of any 4-year course or its equivalent
• Minimum of 1-2 years relevant work experience
• Above average communication skills, both oral and written
• Highly organized
• Flexible
• Goal oriented
• Highly independent

Job Summary/Description

The Online Sales Specialist is responsible for driving digital sales growth by identifying and engaging potential customers, maintaining strong relationships, and ensuring customer satisfaction. This role involves managing and updating customer databases, staying informed on product knowledge, and analyzing market trends to enhance online sales strategies. By leveraging industry best practices and emerging methodologies, the specialist contributes to the continuous improvement of the company\'s online sales performance and customer engagement initiatives. Additionally, the role supports various business functions as needed to optimize overall sales effectiveness.

Responsibilities/Duties

• Identify and contact potential customers for business opportunities
• Schedule daily customer appointments and make product presentations
• Maintain profitable and productive relationships with customers
• Provide excellent service and ensure customer satisfaction
• Update customer database with contact details and interest information from prospective customers
• Maintain up-to-date knowledge about product information and promotions
• Stay informed of industry trends, best practices, and emerging methodologies in online sales
• Contribute insights that help shape the organization\'s approach to online sales strategies and customer engagement
• Report for work daily as scheduled by the employer
• Be physically and mentally fit to perform assigned tasks
• Willing to travel for field work as needed
• May be requested to work overtime
• Perform office-based duties (70%) and field-based duties (30%)

Qualifications

• High School, Vocational, or College Graduate
• Computer literate; knowledge in WPS, Excel, and basic software
• Detail-oriented, organized, and able to meet deadlines
• Strong communication and coordination skills
• Flexible, reliable, and a fast learner
• Willing to lift parcels and work overtime if needed

Job Type & Location

Location: Taguig, National Capital Region (various postings listed)

Salary: Not specified in this section

Other Online Sales/Customer Engagement Roles

The following roles reflect other postings in the provided content. Details vary by employer and region. All roles involve online sales, customer engagement, and/or live selling activities across e-commerce platforms (Lazada, Shopee, TikTok Shop, etc.).

• Online Sales Specialist – responsibilities include driving digital sales growth, updating customer databases, presenting products, managing inquiries, and ensuring customer satisfaction.
• Sales Representatives – engage with potential clients online, respond to inquiries, guide clients through the process, and support live selling and promotions; knowledge of solar industry or related products is a plus in some postings.
• Online Order Processor / E-commerce Coordinator – process orders on platforms like Lazada, ensure accurate data entry, coordinate with warehouse/logistics, prepare reports, and support campaigns.
• Beauty/F&B E-commerce Live Selling Roles – responsive customer service, live selling on social platforms, product listing optimization, and promotions planning; suitable for graduates with strong on-camera presence.

What to Expect Across Roles

• Remote or onsite options depending on employer
• Flexible or standard schedules with potential overtime
• Opportunities to develop digital sales, live selling, and customer engagement skills

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