
Systems Analyst
3 weeks ago
Job Description
Permanent
Responsibilities- Schedules the scoping or requirements gathering and assigns task to Business Analyst.
- Reviews and edits Business Requirement Documents.
- Resolves any conflicts raised by the Business Analyst about the documentation.
- Schedules the test plan and assigns it to the Business Analyst for implementation.
- Monitors the Issue Register and its resolution.
- Conducts meetings and presentations to provide updates of the project, status of issues, checks with process owners and/or shares ideas and findings.
- Conducts user trainings and/ or brief orientations as needed.
- Mediates between users, vendors and other stakeholders.
- Monitors resolution of tickets raised or escalated to the Business Analyst to comply with the Service Level Agreement.
- Maintains and monitors all the documentation of business systems processes and updates the Knowledge Base portal.
- Helps resolve any problems raised due to recurring issues logged related to applications in Production.
- Prepares a Quarterly/Yearly performance evaluation of Business Analysts.
- College graduate in Industrial Engineering, Computer Engineering, Computer Science, or Accountancy with above average grades.
- Organized, diligent, excellent documentation skills.
- Inquisitive, good probing skills, and exceptional analytical skills.
- Experienced in preparing detailed reports and giving presentations.
- Knowledgeable in MS Office products and using models or diagrams.
- Candidate with Logistics experience is a plus factor.
- For Accountancy graduate, Certified Public Accountant with at least 1 year experience.
- At least 2 years experience in leading a team of Business Analysts or Developers.
- At least 2 years experience in Project Management.
- Willing to work onsite in Tondo, Manila office.
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