System Analyst Business System Analyst

Business System Analyst

Location: Makati City, National Capital Region. Job type: Fixed term, 6 months. Work Arrangement: Onsite.

Job Description: Act as the bridge between business needs and technological solutions. Analyze business processes, identify improvement opportunities, and recommend technology-based solutions to enhance efficiency and productivity.

Responsibilities:

• Bridge business needs and technology solutions within the organization.
• Analyze business processes, identify areas for improvement, and recommend technology-based solutions.

Qualifications:

• Bachelor's/College Degree in any related field.
• At least 1 year of exposure in Life Insurance industry.
• Minimum 1 year of experience in business process analysis and documentation.
• At least 1 year of experience in QA or software testing.

Benefits (Immediate upon hire):

• Mid-Year Bonus
• 13th Month Pay
• Anniversary Bonus
• Health Card for Probationary Employees
• Christmas Cash Gift

Benefits (Upon regularization):

• Family Medical Allowance
• Regularization Increase & Merit Increase
• 45 Days Leave Credits (30 SL, 15 VL)
• Life Insurance
• Bereavement Leave & Assistance
• HMO Coverage
• Retirement Plan
• Maternity Leave Allowance
• Service Awards & Recognition Programs
• Credit Facilities (Multi-Purpose Loan, Computer Loan, Educational Loan, Emergency Loan) and more

Experience:

• Life insurance: 1 year (Required)
• Business process analysis and documentation: 1 year (Required)
• QA or software testing: 1 year (Required)

Financial Business System Analyst

Location: BGC, Taguig or Manila-based roles. Employment: Project-based / Full-time depending on posting.

Job Summary: Supports Finance and Shared Services by enabling transformative changes and operational excellence through data and technology. Provides functional support to users, troubleshoots issues, and ensures effective use of Oracle applications to enable Continuous Improvement and Transformation.

Requirements/Responsibilities:

• Collaborate with stakeholders to understand business requirements.
• Document functional and technical requirements for AP, AR, and GL modules.
• Configure Oracle Cloud ERP modules (AP, AR, GL) to meet business needs.
• Customize workflows, reports, and interfaces; develop and execute test plans; conduct UAT; provide user training and support.
• Develop and maintain functional documentation and identify areas for improvement to optimize Oracle applications.
• Demonstrate strong understanding of Oracle Fusion Financials (GL, AP, AR, Asset Management, Project Accounting) and related OTBI reporting.
• Experience with cloud technologies (SaaS, PaaS, IaaS) for Oracle Fusion.
• 7+ years of experience with Oracle Fusion Financials and OTBI reporting.

Pay: Up to Php 56,000 per month (varies by posting).

Experience/Qualifications:

• 7+ years' experience with Oracle Fusion Financials Applications.
• 7+ years' experience with OTBI reporting.
• Ability to communicate clearly with technical and non-technical stakeholders.
• Knowledge of IT/Business processes and ability to work in ambiguous environments.

ServiceNow Business System Analyst

Overview: Roles involve learning low code/no-code development and delivering products with an agile mindset. Careers progression and skills development are emphasized.

Responsibilities:

• Understand client needs and link them to solutions.
• Collect, analyze, document, and prioritize requirements; validate with stakeholders.
• Translate requirements to solution design with developers and Senior BSA.
• Create test plans, test cases, and coordinate UAT; train users as needed.
• Prepare training materials and conduct web-based training; support Change Management.

Requirements:

• 5+ years of BSA experience.
• Excellent presentation and communication skills.
• Experience with ServiceNow preferred; ITSM/ITIL knowledge.
• Strong problem-solving, analytical, and documentation skills.
• Experience with process and workflow modeling.

Assets:

• Experience in ServiceNow low-code/no-code development.
• Previous BSA roles in Sun Life environment is a plus.

Process Improvement Analyst

Location: Taguig, Hybrid (Mon-Fri).

Qualifications:

• Green Belt certification.
• Bachelor's degree in Business Administration, Management, or related field.
• 3-5 years in process improvement, preferably in tech or restaurant/food manufacturing.
• Strong business process mapping, analysis, and project leadership.
• Excellent communication and ability to work independently or in teams.

Process Improvement Officer

Location: Pasig City, NCR. Pay: Php 1,200,000 – 2,400,000 per year. Posted today.

Job Summary: Develops environmental compliance and C&S systems to optimize resources and support sustainable, legally compliant stores. Manages data gathering, system design, implementation, and monitoring; acts as subject matter expert on environmental compliance.

Key Responsibilities:

• Develop and implement cleanliness and sanitation systems; monitor and improve processes.
• Align roles, train staff, ensure standard procedures are followed, and monitor compliance impact on OPEX and FSC.
• Develop 4Ms (Man, Machine, Method, Material) requirements; document manuals and procedures.
• Coordinate with Training; run validation and RCA for environmental incidents.
• Maintain environmental compliance calendars and lead cross-functional projects.

Requirements:

• Degree in Management/Industrial Engineering or similar.
• 3-5 years in process improvement, preferably in food manufacturing or restaurant industry.
• Strong background in process mapping and project leadership; team-oriented with hybrid work setup.

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