Client Success Manager
6 days ago
We are looking for a Healthcare Client Success Manager who is passionate about building strong client relationships, driving customer satisfaction, and ensuring long‑term success. The ideal candidate will serve as the primary point of contact for clients in healthcare industry, helping them maximize the value of our services and fostering long‑term partnerships. Key Responsibilities Client Relationship Management Build and maintain strong, long‑term relationships with clients. Serve as the main point of contact, addressing client needs and concerns proactively. Regularly check in with clients to ensure satisfaction and identify growth opportunities. Onboarding & Engagement Lead client onboarding to ensure a smooth transition and adoption of services. Provide training and support to help clients maximize value from our solutions. Gather feedback and collaborate with internal teams to enhance the client experience. Strategic Consultation & Growth Identify opportunities for clients to expand their use of our services. Provide data‑driven insights and recommendations to help clients meet their goals. Work closely with sales and account management teams to drive renewals and upsells. Performance Monitoring & Issue Resolution Track key client success metrics and analyze performance trends. Proactively address and resolve client issues to ensure a seamless experience. Advocate for clients internally, ensuring their feedback informs product/service improvements. Requirements Bachelor’s degree in Business, Healthcare Administration, or a related field. At least 5 years of experience in a combined role of operations and client success management. Strong background in the healthcare industry, with a deep understanding of industry practices and client needs. In‑depth knowledge of US Healthcare systems and regulations and familiarity with HIPAA. Proficiency in CRM tools and healthcare software, such as EMR/EHR systems, claims management platforms, and reporting tools. Excellent interpersonal and communication skills, both written and verbal. Proven ability to analyze data, prepare reports, and make strategic recommendations. Exceptional organizational and problem‑solving skills with the ability to multitask in a fast‑paced environment. Amenable to working on flexible hours to accommodate US time zones. Benefits Permanent Work From Home Leave Credits Monetary Allowance Annual Bonus Weekly Paychecks Fixed Weekends Off Thriving Company Culture with Complete Autonomy Exclusive Specialized Training Programs Unlock Your Potential with a Highly Competitive Salary #J-18808-Ljbffr
-
Principal Customer Success Manager, Nordics
6 days ago
Dasmariñas, Philippines Cloudflare Full timeAbout Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without...
-
Customer Success Manager
3 weeks ago
Dasmariñas, Philippines Momos Full timeOverview Momos is a rapidly growing startup headquartered in San Diego and Singapore, building AI for customers at every location. Momos works with leading enterprise multi-location brands and QSRs globally, such as Firehouse Subs, Shake Shack, and Baskins Robbins, and powers the entire customer stack with AI for 20,000 locations globally. The Role We are...
-
Client Engagement Associate
2 weeks ago
Dasmariñas, Philippines DOXA Talent Full timeJob Summary Our client is looking for a Client Engagement Associate , who will be responsible for connecting with clients and booking coaches for them based on their business needs. This role will manage a group of coaches and will utilize CRM software and marketing channels in aiming to keep them engaged. The Client Engagement Associate is also expected to...
-
Sr. VCS Customer Success Specialist
2 weeks ago
Dasmariñas, Philippines Vistaprint Full timeJob Information Job Title: Customer Success Account Manager Department: ANZS VCS Reports to: Head of Sales & Partnerships – VCS ANZS Employer: Vistaprint Overview As an e-commerce powerhouse, Vistaprint is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on...
-
Account Manager
2 weeks ago
Dasmariñas, Philippines SpeakIn Full timeOverview We are seeking a dedicated and results-driven Account Manager to oversee and nurture client relationships, manage critical projects, and drive customer success. This individual will serve as the primary point of contact for high-value clients, ensuring smooth operations and delivering exceptional service aligned with SpeakIn's mission. Location...
-
US Tax Client Specialist
4 weeks ago
Dasmariñas, Philippines PERMITTED LLC Full timeAbout TaxValet We’re not just a tax company. We’re an emotions company. We believe that the work we do is a reflection of our higher purpose in life. And if the work isn’t fulfilling and enjoyable, what’s the point? At our company, our Core Purpose is to “transform negative emotions into something positive for our clients, partners, and each...
-
Business Development Manager – BPO Sales
4 weeks ago
Dasmariñas, Philippines Concert8 Solutions Full timeOverview Business Development Manager – BPO Sales & Client Acquisition Location: Philippines (Remote). Schedule: Graveyard shift, aligned with North American hours. Reports to: CEO. This role is with Concert8, a Canadian BPO with operations in Manila, focused on delivering high-caliber talent and measurable results for clients in customer service, SaaS...
-
Ecommerce Growth Manager
2 weeks ago
Dasmariñas, Philippines Common Thread Collective Full timeOverview Join to apply for the Ecommerce Growth Manager role at Common Thread Collective . We are looking for a results-driven Ecommerce Growth Manager to join our team. You will drive client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts,...
-
Account Manager
2 weeks ago
Dasmariñas, Philippines In Circle Full timeIn Circle is a leading influencer marketing agency in the Philippines, driving innovation and shaping the future of digital advertising since 2019. We serve top global and local brands, delivering impactful campaigns by creating strategic partnerships between brands and creators, ensuring both strong engagement and tangible business results through...
-
Production Engineering Manager
6 days ago
Dasmariñas, Philippines Cobden & Carter International Full timeRole Summary The Maintenance Manager will oversee and manage all maintenance activities within the facility, ensuring maximum operational efficiency of all mechanical, electrical, and electronic systems. The role requires strong technical knowledge of Programmable Logic Controllers (PLCs), automation systems, and industrial equipment. The ideal candidate...