Recruitment Delivery Lead

About Us We're a boutique, metrics-driven recruitment agency headquartered in California. We partner with high-growth companies to deliver top-tier talent quickly and consistently. We operate like a startuplean, fast, accountable, and collaborative. Role Overview We're seeking a Recruitment Delivery Lead to own delivery execution and drive team performance across requisitions and accounts. You will lead a small team of recruiters, set and manage performance targets through data and KPIs, and ensure we consistently hit fill rates, time-to-submit, and time-to-fill goals. This is a hands-on leadership role ideal for someone who thrives in a small, entrepreneurial, fully remote environment. Title: Recruitment Delivery Lead Employment: Full-time, Remote (California-based agency; candidates in PT-friendly time zones preferred) Reports to: Head of Delivery / Founder Key Responsibilities Team Leadership and Performance Lead, coach, and develop a small team of agency recruiters and sourcers. Set weekly/monthly KPIs (e.g., req load, qualified submits, submittal-to-interview ratio, interview-to-offer ratio, time-to-fill). Run structured performance reviews, pipeline reviews, and coaching 1:1s. Build a culture of accountability, urgency, and continuous improvement. Delivery Execution Own end-to-end delivery across assigned accounts and requisitions. Calibrate closely with clients/hiring managers; refine search strategies based on feedback and data. Ensure high-quality candidate pipelines, shortlists, and submittals within agreed SLAs. Troubleshoot bottlenecks (intake quality, sourcing channels, screening depth, interview process, offer stage). Data, Reporting, and Process Track and report daily/weekly metrics in ATS/CRM and dashboards. Analyze funnel data to identify gaps and implement corrective actions. Standardize and improve workflows, templates, and playbooks. Maintain data hygiene, compliance, and documentation across tools. Stakeholder and Client Management Partner with Account Managers on prioritization, capacity planning, and delivery forecasts. Join client calls for intake, pipeline updates, and post-mortems. Escalate risks early and propose data-backed solutions. Success Metrics Fill rate and time-to-fill against SLA Qualified submittals per req per week Submittal-to-interview and interview-to-offer conversion rates Offer acceptance rate and candidate quality feedback Team productivity and adherence to process/SLAs Client satisfaction scores and repeat business indicators Required Qualifications 5+ years in agency recruitment with 2+ years leading or mentoring recruiters in a data-driven environment. Proven track record managing delivery for multiple clients and requisitions concurrently. Demonstrated success running a KPI-led recruiting function (you know the funnel and how to move the numbers). Strong command of ATS/CRM systems, sourcing tools, and reporting (e.g., Greenhouse, Bullhorn, Ashby, LinkedIn Recruiter, Gem). Remote work experience with disciplined communication, documentation, and time management. Excellent client-facing communication, expectation-setting, and negotiation skills. Comfortable operating in a small company: hands-on, resourceful, process-minded, and adaptable. Nice to Have Experience in high-volume or specialized hiring (e.g., GTM, G&A, tech). California or West Coast client experience and PT timezone coverage. Exposure to RPO, project-based, or embedded delivery models. Familiarity with BI/reporting tools (Looker, Tableau, Google Sheets advanced). What We Offer Fully remote work with PT core collaboration hours. Direct impact, autonomy, and visibility in a lean team. Performance-driven culture with clear metrics and growth opportunities. Competitive compensation with performance incentives. Work Environment and Tools Daily operations via Google Meet, ATS/CRM, and sourcing platforms. Weekly pipeline reviews, client standups, and performance check-ins. Documentation-first approach to keep remote workflows tight and transparent. #J-18808-Ljbffr