45144523703 - Marketplace Account Manager

3 weeks ago

Caloocan, Philippines Activate Talent Full time

Position: Marketplace Account Manager

Location: Remote (Global)

Employment Type: Part-Time (6-8 Hrs a week)

Work from any corner of the world and be a part of the #remoteworkrevolution

Role Overview:

As the Marketplace Account Manager, you will play a key role in driving product success in retail and marketplace channels. If you are passionate about retail and marketplace account management and have a track record of success, we would love to hear from you

Key Responsibilities:

1. Strategy & Planning:

  • Develop and execute a comprehensive strategy to increase sales, profitability, and market share on marketplaces including Walmart.com, Costco.com, Lowes.com, Menards.com, and Target+
  • Collaborate with internal teams to align inventory, marketing, and sales strategy for the platform

2. Operations Management:

  • Oversee day-to-day operations and ensure seamless end-to-end management of our 3P listings
  • Work closely with the supply chain and logistics team to ensure timely product availability and fulfillment
  • Address and resolve any issues related to listings, order management, and/or customer feedback promptly

3. Marketing & Merchandising:

  • Collaborate with the Marketing team to create and optimize product listings, including but not limited to: high-quality images, product descriptions, and SEO-friendly content
  • Monitor and analyze performance metrics to optimize promotions, advertising campaigns, and sponsored product placement on Walmart.com

4. Relationship Management:

  • Foster strong relationships with the marketplace team to stay up to date on platform changes, promotional opportunities, and best practices
  • Address any issues, concerns, or disputes with Walmart.com promptly and professionally

5. Performance Analytics:

  • Regularly review and analyze sales, traffic, and conversion data to understand performance and identify areas of improvement
  • Provide routine reports to senior management with insights and recommendations
Qualifications:
  • 5+ years of experience in retail and marketplace account management
  • Strong understanding of marketplaces (exclusive experience on the Amazon platform is acceptable), with experience driving sales growth and improving performance in both channels
  • Excellent relationship-building skills, with the ability to effectively manage partnerships with key retail and marketplace partners
  • Strong analytical skills, with the ability to measure and report on channel performance and identify opportunities for improvement
  • A self-starter who is highly organized and detail-oriented, with the ability to manage multiple projects and priorities in a fast-paced environment
  • Excellent interpersonal and communication skills, with the ability to effectively collaborate with a wide range of stakeholders
  • Passion for start-ups, e-commerce, and rapid growth is a must.
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