Guest Services Account Specialist

7 days ago


Palawan, Philippines Daluyon Beach and Mountain Resort Full time

Responsibilities Assist customers with inquiries and provide exceptional service to enhance customer satisfaction. Manage customer accounts and maintain accurate records to ensure a smooth account management process. Collaborate with various departments to resolve customer issues promptly and effectively. Build and maintain strong relationships with customers through effective communication and interpersonal skills. Provide feedback to management on customer service trends and areas for improvement. Requirements Educational Qualifications: Bachelor’s degree in a relevant field preferred. Experience Level: 1–3 years of experience in customer service or related roles. Skills and Competencies: Strong English language proficiency and communication skills. Skills and Competencies: Excellent interpersonal skills and ability to build rapport with clients. Qualities and Traits: Strong problem-solving ability and attention to detail. #J-18808-Ljbffr



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