Operations & Project Management Coordinator

Operations & Project Management Coordinator

Join to apply for the Operations & Project Management Coordinator role at BruntWork

Operations & Project Management Coordinator

Join to apply for the Operations & Project Management Coordinator role at BruntWork

Direct message the job poster from BruntWork

Recruitment Sourcing Officer | Talent Acquisition Strategist | Candidate Pipeline Expert | HR Professional

Job Highlights

• Schedule: Monday - Friday, 8am - 5pm with 1 hour unpaid break | Australian Eastern Standard Time
• Work Arrangement : Work from home

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

• Manage all client communications including inquiries, project updates, and scheduling, ensuring 24-hour response times during business hours
• Maintain constant communication with clients throughout the entire project lifecycle from initial opportunity through aftercare and review requests
• Respond to social media comments and direct messages within one hour during business hours
• Qualify leads in real-time and update CRM deals as they progress through the pipeline
• Organize complete documentation for each job with easy accessibility, ensuring all project information is centralized and retrievable within minutes
• Schedule jobs in advance taking into account workloads, travel times, and material/supply requirements
• Conduct regular job audits (daily/weekly) to ensure timesheets are updated, variations are recorded, and costs/allowances are properly tracked
• Manage supplier coordination including price book updates, ordering materials, and ensuring delivery schedules align with project timelines
• Ensure all required documents and information are completed before each project stage milestone
• Maximize utilization of Wunderbuild features, both currently used and underutilized capabilities
• Coordinate trades, materials, and documentation to ensure everything is in place when needed
• Maintain compliance records and ensure all job cards are complete and up-to-date
• Create and enhance Standard Operating Procedures (SOPs) starting with communications, operations, and admin tasks
• Develop process workflows for the entire client journey from onboarding through project management to quality control and aftercare
• Establish consistent procedures for supplier price checking, job costing, and data input
• Create QC checklists and job auditing processes to ensure standardization across all projects

Scopes:

• Full ownership of client communication management across all channels (email, phone, social media)
• Complete project administration from initial inquiry through project completion and aftercare
• Comprehensive supplier and material coordination including price book maintenance and ordering
• Lead qualification and CRM management with real-time updates and pipeline progression
• Job scheduling and resource coordination taking into account all logistical factors
• Quality control and compliance monitoring with regular auditing responsibilities
• Documentation and process improvement including SOP creation and workflow development
• Wunderbuild system optimization to maximize feature utilization and operational efficiency
• Integration management between Wunderbuild, Xero, and other business systems
• Proactive communication protocols to eliminate client complaints about delays or lack of updates

Requirements

• Strong experience with construction project management software, preferably Wunderbuild or similar platforms (Buildertrend, CoConstruct, Buildxact)
• Proficiency with accounting software integration, particularly Xero
• Excellent written and verbal communication skills with ability to manage client relationships professionally
• Experience with CRM systems and lead qualification processes
• Strong organizational skills with attention to detail and ability to manage multiple projects simultaneously
• Understanding of residential construction processes, terminology, and typical project workflows
• Ability to create and maintain documentation, SOPs, and process workflows
• Experience with supplier management and procurement coordination
• Knowledge of construction compliance requirements and quality control processes
• Proficiency with digital tools including Trello, screen recording software (Komodo/Loom), and Google Workspace
• HMO Coverage in eligible locations
• Permanent work from home
• Immediate hiring

Reminder:

• Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, prescreening assessment, and technical check of your computer/device.

ZR_26563_JOB

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Administrative
• Industries Staffing and Recruiting

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