Call Center Trainer
2 weeks ago
About the job: Trainer - Retail (Cebu) | Onsite Nature Of the Account: Retail Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest days: 24x7 Educational Requirement : Finished at least 2 years in college without back subject/s Work Experience: Minimum 1 year experience as a trainer Preferred: retail background, but can be a trainer for any customer service accounts Good communication skills Will do a demo based on any customer service approach provided by trainers, but if candidate can create a training demo for handling time, would be preferred Responsibilities: Curriculum Development: Designing and creating training materials, including guides, manuals, presentations, and potentially instructional videos, covering aspects like customer service skills, product knowledge, system usage, and company policies. Training Delivery: Conducting training sessions in various formats, such as classroom-style seminars, workshops, and role-playing exercises, for both new and existing call center agents. Performance Evaluation & Coaching: Assessing the effectiveness of training through evaluations and performance metrics, identifying areas for improvement, and providing individual coaching and feedback to agents. Needs Assessment & Collaboration: Working with managers and leadership to identify skill gaps and training needs within the call center and developing strategies to address them. #J-18808-Ljbffr
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Call Center Trainer
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job Call Center Trainer (Onsite in Cebu City) Shift: 1pm-10pm, Mon-Fri (Fixed Schedule) Benefits: Upon regularization:- 10 VL, 10 SL, 5EL- HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent) Requirements: Minimum of 2 years of experience as a Call Center Trainer of any specialization (Product-Specific, Language, etc.)At...
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Call Center Trainer
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job Call Center Trainer (Onsite in Cebu City) Shift: 1pm-10pm, Mon-Fri (Fixed Schedule) Benefits: Upon regularization:- 10 VL, 10 SL, 5EL- HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent) Requirements: Minimum of 2 years of experience as a Call Center Trainer of any specialization (Product-Specific, Language, etc.) At...
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Call Center Process and Communcations Trainer
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job Call Center Trainer (Cebu) Work Setup: Onsite (Cebu Business Park) Shift: 1pm-10pm, Mon-Fri (Fixed Schedule)Benefits (Upon regularization):- 10 VL, 10 SL, 5 EL- HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent) Requirements: Minimum of 2 years of experience as a Call Center Trainer of any specialization...
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Call Center Process and Communcations Trainer
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job Call Center Trainer (Cebu) Work Setup: Onsite (Cebu Business Park) Shift: 1pm-10pm, Mon-Fri (Fixed Schedule)Benefits (Upon regularization): - 10 VL, 10 SL, 5 EL- HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent) Requirements: Minimum of 2 years of experience as a Call Center Trainer of any specialization...
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Call Center Trainer
1 day ago
Batangas City A, Philippines ConnectUs Marketing Solutions Inc. Full time ₱216,000 - ₱276,000 per yearCALL CENTER TRAINER (ON-SITE)Starting salary: PHP 18,000 to PHP 23,000(Please apply only if the salary offer meets your expectations).Job Description:Conduct effective training sessions for trainees.Collaborate with co-trainers, managers, and other leaders.Identify training needs and develop training plans based on business objectives and operational...
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Call Center Representative
2 weeks ago
Cebu City, Philippines JobsAvenuePH Full timeYour responsibilities include answering calls, troubleshooting issues, processing requests, and maintaining professionalism in all interactions. No prior experience is required—we provide comprehensive training to equip you with the skills needed to succeed in the BPO industry. Apply now before our ramp season and boost your chances of becoming an SME,...
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Call Center Nurse
1 week ago
Iloilo City, Western Visayas, Philippines Caring-One Iloilo Call Center Services Full time ₱300,000 - ₱600,000 per yearAbout the role Join the growing team at Caring-One Iloilo Call Center Services, a leading provider of high-quality call centre services in Iloilo, Western Visayas. We are seeking an experienced Call Center Nurse to provide exceptional customer service and medical support to our diverse range of clients. This full-time position will be based in our modern...
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Call Center Trainer
2 weeks ago
Batangas City, Philippines ConnectUs Marketing Solutions Full timeWe want you in our team! CALL CENTER TRAINER Job Description Conduct effective training sessions for trainees Collaborate with co-trainers, managers, and other leaders Identify training needs and develop training plans based on business objectives and operational goals Evaluate the effectiveness of training materials and create an action plan for...
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Call Center Trainer
2 weeks ago
Batangas City, Philippines ConnectUs Marketing Solutions, Inc. Full timeCALL CENTER TRAINER (ON-SITE) Starting salary: PHP 18,000 to PHP 23,000 (Please apply only if the salary offer meets your expectations). Job Description Conduct effective training sessions for trainees. Collaborate with co-trainers, managers, and other leaders. Identify training needs and develop training plans based on business objectives and operational...
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Call Center Trainer
2 days ago
Batangas City, Philippines ConnectUs Marketing Solutions, Inc. Full timeOverview We want you in our team! CALL CENTER TRAINER Responsibilities Conduct effective training sessions for trainees Collaborate with co-trainers, managers, and other leaders Identify training needs and develop training plans based on business objectives and operational goals Evaluate the effectiveness of training materials and create an action plan for...
