Call Center Trainer

We want you in our team! Job Description Conduct effective training sessions for trainees Collaborate with co-trainers, managers, and other leaders Identify training needs and develop training plans based on business objectives and operational goals Evaluate the effectiveness of training materials and create an action plan for improvement Continuously review...

Customer Service Representative Location: Makati Deliver exceptional customer support via calls by assisting with inquiries, resolving financial and retail issues, and providing accurate and efficient solutions. Ensure customer satisfaction by maintaining a professional, empathetic, and solution-oriented communication style. Qualifications: At least a...

We are passionate in supporting clients with many different technical problem types, of varying complexity, across multiple products, and lines of business. As the Technology Support II in the COS Solution Center, you will engage directly with a diverse client base, including businesses and government agencies worldwide. In addition to managing escalations,...

Outbound Sales Representative (Remote Worldwide) The Sales representative is the front-line representative for our customers. The first impression and world-class service that we provide will determine the customer’s happiness. Our Sales team is driven by integrity and endurance, each team member adheres to company procedures, policies, and expectations...

Overview Medical Virtual Assistant (Virtual Assistant) – Remote position Virtual Rockstar is hiring a reliable and detail-oriented Medical Virtual Assistant to support a growing physical therapy practice in Arizona (MST). This is a full-time, long-term remote role focused on insurance verification with added billing support (denials/appeals and longer...

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...

FLOOR CENTER OFFERS:Performance Bonus (unlimited Income: COMMISSION SCHEME & INCENTIVES) Direct Hiring: Probationary Status Salary Mandatory Benefits Free UniformQUALIFICATIONS:Candidate must possess at least a Bachelor's/College Degree, Interior Design, Marketing, Engineering (Industrial) or any related courseWith 1-2 Yrs. Experienced Employees...

KEY RESPONSIBILITIES:* Directly manage a team of 10-15 or more agents, including the provision of appropriate discipline,discharge, and ensuring accuracy of inputs regarding payroll documentation.* Review and evaluate agents' performance on a weekly, monthly and quarterly basis. Pinpointing root cause for performance variance,trending, and creating...

Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We’re seeking motivated Remote Sales Representatives to...

Overview Customer Service Representative (Philippines) – Remote Job Description Work From Home, with HMO and incentives, program incentives, performance bonus, 1 Day Hiring Process, Non-Toxic Account. Responsibilities At least 1 year BPO experience (any account) Must be residing in Metro Manila Open for JHS/SHS/College/Associate Graduate Average...