Retail Consultant

Posted 1 day ago

QUALIFICATIONS:

• Bachelor's degree in Marketing Management or any related field.
• 2 to 3 years of experience in sales, preferably in a client-facing role.
• Strong sales expertise and ability to collaborate effectively within a team.
• Strong written and verbal communication skills in English.

JOB DESCRIPTION:

• Drive revenue growth by exceeding sales targets, improving client retention and conversions, and ensuring timely collections through data-driven strategies.
• Expand business by targeting high-potential leads and new markets, using current market and competitor insights to guide efforts.
• Enhance client satisfaction through timely proposals, effective issue resolution, and continuous service improvement based on feedback.
• Ensure operational efficiency by strictly following processes, achieving SAP milestones, maintaining accurate records, and collaborating on improvements.
• Strengthen team capability by mentoring peers, sharing best practices, and engaging in training and onboarding initiatives.
• Promote a collaborative and positive work culture by supporting communication, team engagement, and retention initiatives.

COMPANY BENEFITS:

• Basic Salary of up to 30k
• Entitlement to commission
• Guaranteed 14th month and 15th month pay
• 24 Leave Credits, with cash conversion
• HMO & Life insurance

OTHER DETAILS:

• Schedule: compressed work week | rotational 2 days off
• Location: Makati

Posted 1 day ago

About the role

Stile Italia Inc.' is seeking a talented Retail and Design Consultant (Sales) to join our team in Makati City, Metro Manila. As a full-time employee, you will play a crucial role in delivering exceptional customer service and design consultations, helping our clients create their dream living spaces.

What you'll be doing

• Providing personalised design consultations and product recommendations to customers
• Assisting customers in visualising and planning their interior design projects
• Collaborating with the design team to ensure customer requirements are met
• Maintaining up-to-date knowledge of our product range and interior design trends
• Achieving sales targets and contributing to the overall success of the retail store
• Providing excellent customer service and building lasting relationships with clients

What we're looking for

• Proven experience in a sales or design consultant role, preferably within the interior design or home furnishings industry
• Strong understanding of design principles, materials, and furniture styles
• Excellent communication and interpersonal skills, with the ability to listen and understand customer needs
• Creative problem-solving skills and a keen eye for detail
• Passion for interior design and a desire to help clients achieve their vision
• Proficient in using design software and tools ( AutoCAD, SketchUp, Revit, Lumion, D5, Vray, Adobe Creative Suite)

What we offer

At Stile Italia Inc., we are committed to providing a supportive and enriching work environment that fosters personal and professional growth. As a member of our team, you will enjoy:

• Comprehensive training and development opportunities
• Opportunities for career advancement within the company

About us

Stile Italia Inc. is a leading provider of premium Italian-inspired furniture and home décor solutions. With a focus on quality, design, and customer satisfaction, we have established a strong presence in the Philippines and are known for our exceptional service and innovative product offerings. Join our team and be a part of our continued success story.

Apply now to become our next Retail and Design Consultant (Sales)

Posted today

Customer Experience & Support Manager

Location: onsite

Salary Range: Php 40,000 – Php 50,000 monthly

Job Summary

We are seeking a highly capable and service-oriented Customer Experience & Support Manager to lead our post-sales support operations in the industrial automation sector. This role is pivotal in delivering high-quality, reliable technical support for mission-critical systems, including 24/7 service coverage for clients in manufacturing, utilities, and infrastructure.

As the key leader of our technical support team, you will work closely with Account Managers and cross-functional teams to ensure customer systems remain operational, well-supported, and fully adopted post-commissioning. Your primary focus will be on maximizing system uptime, improving response times, and enhancing the customer experience across all service channels and shifts.

Key Responsibilities

• Develop and implement escalation protocols to efficiently resolve urgent technical issues in collaboration with engineering and project teams.
• Monitor real-time support performance, analyze incident trends, and ensure that root cause resolutions are documented and acted upon.
• Collaborate with Account Managers to ensure a seamless transition from project delivery to ongoing support, including onboarding and training coordination.
• Conduct regular customer check-ins and service reviews to assess satisfaction, gather feedback, and align on long-term success metrics.
• Lead the support team in providing remote and on-site troubleshooting for deployed SCADA, PLC, MES, and HMI systems.
• Serve as the voice of the customer within the organization, advocating for customer needs with product, engineering, and quality teams.
• Build and maintain an internal knowledge base, support workflows, and training modules to ensure consistent service across shifts.
• Collaborate with Sales and Account Managers to identify opportunities for upselling services or renewing support contracts.

Qualifications

Required:

• Bachelor's degree in Electrical, Electronics, Instrumentation, or Mechatronics Engineering, or a related technical field.
• 3–5 years of experience in technical customer support or service roles in industrial automation.
• Proven experience managing or coordinating 24/7 support operations or on-call service teams.
• Strong familiarity with industrial automation platforms, including HMI systems.
• Excellent leadership, communication, and analytical skills with the ability to manage people and performance in high-pressure situations.

Preferred:

• Background in supporting manufacturing plants, water utilities, power distribution, or other critical infrastructure clients.
• Experience in field service, commissioning, or systems integration.
• Knowledge of OT/IT convergence, remote monitoring, and secure remote access solutions.
• Familiarity with CRM systems, ticketing platforms, and field service management tools.

Posted today

Job Description

COMPANY DESCRIPTION

CRIF is a global leader in credit bureau, business information, and credit risk management solutions. We elevate businesses to the next level with an expert blend of data and analytics. Through data-driven insights, we empower businesses to make confident, sustainable decisions across the credit lifecycle, while mitigating risk and fueling growth.

Headquartered in Italy with more than 6,000 professionals worldwide, we operate in 37 countries across four continents. We have a strong presence in Asia with regional headquarters in Singapore, as well as offices in key cities including, Dushanbe, Hanoi, Ho Chi Minh City, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Mumbai, Pune, Taipei, Taichung, Tashkent, Tokyo and Zhongli.

Job Overview:

CRIF is seeking a Customer Experience I for Synesgy, our ESG platform. The role involves providing exceptional customer support, conducting training sessions, and ensuring data quality for both customers and suppliers. If you have strong communication skills and a keen eye for detail, we invite you to be part of our team.

CUSTOMER EXPERIENCE - SYNESGY

Key Responsibilities:

• Deliver excellent customer service to clients and their suppliers.
• Conduct training sessions on the Synesgy ESG platform as needed.
• Assist customers and suppliers in completing the ESG questionnaire (training provided).
• Perform data quality checks on submitted documentation.

Requirements

• 1-2 years of work experience in structured corporate environment (f.e. BPO)
• Excellent English communication skills (written and verbal) to interact with Internal Stakeholders and Customers globally
• Proactivity & attention to detail
• Nice to have: working knowledge of ESG
• Willing to work on mid-shift