information technology associate
4 days ago
INFORMATION TECHNOLOGY ASSOCIATEIT SOLUTIONSSM RETAIL | HEAD OFFICE 1DATE POSTED : 26-AUG-2025
• Assists in the installation and configuration of IT systems and devices such as Point-of-sales (POS)
terminal, user workstation, servers, and CCTV camera.
• Resolves tickets representing user-generated service requests or errors, within the approved Service
Level Agreement (SLA).
• Provides technical assistance to the end-users to maintain productivity.
• Consults with users to determine appropriate hardware needs and makes recommendations.
• Keeps up to date on technical and soft skills advancement by attending trainings and workshops.
• Degree holder of any computer-related course.
• At least two-year relevant work experience.
• A process improvement mindset
• Proficiency in installing and configuring CCTV systems, including cameras, cabling, and associated
hardware.
• Knowledge on POS systems is an advantage.
Company Overview
SM Retail operates a vast network of store concepts across the Philippines. Our flagship formats include homegrown favorites - The SM Store and SM Markets. Bringing in new concepts and better experiences, our retail affiliates include popular brands like Watsons, Uniqlo, Toy Kingdom, Pet Express, Ace Hardware, Our Home, and more.
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