UX Operations Analyst I

3 weeks ago

Quezon City, Philippines RELX Full time

Overview UX Operations Analyst I role at RELX in Quezon City, National Capital Region, Philippines. Responsibilities Grow, maintain, and optimize the research participant panel, including recruitment support and incentive budget management. Develop and manage survey templates, screeners, and scheduling procedures. Maintain and enhance the research report repository, coordinating with other teams to centralize insights. Create and uphold guidelines for consent, privacy, and data storage, ensuring compliance with data privacy regulations such as GDPR. Manage secure handling and disposal of personally identifiable information (PII) and research artifacts. Evaluate and manage research tools (e.g., Qualtrics, Tetra Insights), ensuring all platforms are compliant with privacy standards. Stay current with industry tools and trends. Onboard new team members to research tools and platforms, facilitate internal and vendor-led training, and collaborate with UX team members on panel and tool updates. Use JavaScript, CSS, and HTML to customize web pages. Qualifications Required: Bachelor’s degree Relevant experience in project coordination, administrative support, customer-facing operations, or working with cross-functional teams Prior exposure to UX research, research in general, or product development Proven ability to manage logistics, coordinate across stakeholders, and communicate clearly and professionally HTML, CSS & JavaScript – Basic knowledge Experience with at least 1-2 survey tools Experience managing personally identifiable information (PII) Attention to detail Excellent written and verbal communication skills Good To Have Experience with Qualtrics, SurveyMonkey, Tetra Insights, Monday.com, OptimalSort Knowledge of the legal field Seniority level Entry level Employment type Full-time Job function Information Technology Industries Technology, Information and Media Referrals increase your chances of interviewing at RELX. Sign in to set job alerts for related roles. #J-18808-Ljbffr

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