UX Operations Analyst I

6 days ago

Quezon City, National Capital Region, Philippines RELX Full time ₱250,000 - ₱500,000 per year

Key Responsibilities

  • Coordinates scheduling and logistics for customer interviews across time zones
  • Acts as a liaison between UX Researchers, Product Owners, CSM, Sales, and our customers/prospect
  • Manages participant recruitment processes, including invitations, confirmations, and reminders
  • Tracks research activity processes and ensures documentation is up-to-date and accessible to internal stakeholders
  • Maintains participant databases and recruitment tools in collaboration with researchers
  • Communicates clearly with internal teams and external stakeholders to ensure alignment
  • Collaborates with research to understand study needs and proactively solve logistical challenges
  • Use JavaScript, CSS and HTML to customize web pages.

Qualifications
Required:

  • Bachelor's degree
  • Relevant experience in project coordination, administrative support, customer-facing operations, or working with cross-functional teams
  • Prior exposure to UX research, research in general, or product development.
  • Proven ability to manage logistics, coordinate across stakeholders, and communicate clearly and professionally.
  • HTML, CSS & Javascript – Basic knowledge
  • Experience managing personally identifiable information (PII)
  • Attention to detail
  • Excellent written and verbal communication skills

Good To Have

  • Experience with Qualtrics, Tetra Insights, , & OptimalSort is a plus
  • Knowledge of the legal field

  • UI/UX Intern

    2 weeks ago

    Quezon City, National Capital Region, Philippines Webcast Technologies Inc. Full time $30,000 - $50,000 per year

    Work with Business Analysts to understand project requirements.Design web and/or mobile applications in Figma.Create and maintain User Interface Specifications (UIS) in Figma.Refine designs based on feedback and testing to improve user experience.Help ensure designs are consistent with existing design guidelines.Present designs to project stakeholders for...

  • WFM Analyst I

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Teleperformance Full time ₱800,000 - ₱1,200,000 per year

    About the role We are seeking a WFM Analyst I to join our growing team at Teleperformance EDSA. As a WFM Analyst I, you will be responsible for analysing and optimising workforce management for our busy call centre operations in Mandaluyong City, Metro Manila. This is a full-time role that offers excellent opportunities for career growth and development...

  • UX Designer

    2 weeks ago

    Makati City, National Capital Region, Philippines GHD Pty Ltd Full time $104,000 - $130,878 per year

    At GHD, we don't just believe in the power of commitment, we live and breathe it every day.That's why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and...

  • P2P Analyst I

    2 weeks ago

    Quezon City, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full time ₱900,000 - ₱1,200,000 per year

    This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob Title: P2P Analyst I - Indirect ProcurementJob Code: FNC.APAY.P04Band Level:...

  • Junior UX Analyst

    4 days ago

    Makati City, National Capital Region, Philippines TDH International Inc. Full time ₱800,000 - ₱1,200,000 per year

    ResponsibilitiesCollects, cleans, and interprets data sets to answer a question or solve a problem.Create wireframes, and prototypes to enhance business processes and operations.Collaborates with cross-functional teams to translate business strategy into detailed requirements and process flows.The entire project life cycle involves end-to-end processes from...

  • Scheduling Analyst I

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Teleperformance Full time ₱900,000 - ₱1,200,000 per year

    About the role Join Teleperformance, a global leader in business services, as a WFM Scheduling Analyst I at our EDSA location in Mandaluyong City, Metro Manila. In this full-time position, you will play a crucial role in ensuring seamless customer service operations through effective workforce management and scheduling.What you'll be doingAnalyse call...

  • Senior UI/UX Designer

    2 weeks ago

    Makati City, National Capital Region, Philippines Lewis Personnel Management Full time ₱90,000 - ₱120,000 per year

    Opportunity to work Hybrid in Belgium.About the RoleYou will be responsible for designing and delivering user-centered, consistent, and accessible digital experiences for AlphaCredit's mobile and web products. By skillfully combining usability, clarity, and visual quality, you will translate complex business and technical requirements into simple, intuitive...

  • BPO Quality Analyst Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines LeadAdvisors Full time ₱1,200,000 - ₱2,400,000 per year

    Overview:BPORelations is looking for a Quality Analyst Manager to oversee the quality assurance program for a Lead Generation campaign. The ideal candidate will be a leader with a strong background in quality management, data analysis, and call center operations.Key Responsibilities:Develop and implement quality assurance strategies, policies, and...

  • Business Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines SLI Consulting Inc Full time ₱900,000 - ₱1,200,000 per year

    Must have a bachelor's degree in BS Information Technology, Computer Science or any related course.With at least 3 - 5 years work experience as IT Business AnalystGraphic design and UX experience would be an advantage.Knowledge of Philippine General Insurance. Product knowledge - a good understanding of the various classes and types of contracts offered by...

  • Laboratory Analyst I

    2 days ago

    Makati City, National Capital Region, Philippines SGS Full time ₱15,000 - ₱250,000 per year

    Company DescriptionSGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.Job DescriptionPrimary ResponsibilitiesIn-charge for performing...