WM Mortgage Operations

2 days ago


Caloocan, Philippines J.P. Morgan Full time

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging environment?

As the WM Mortgage Operations - Collateral Review Supervisor within the Collateral Review Team, you will lead a group of specialists responsible for evaluating residential appraisal reports to ensure compliance with JP Morgan guidelines. You will need to possess an in-depth understanding of mortgage regulatory requirements, including TILA, RESPA, Dodd-Frank rules, and underwriting standards.

Job responsibilities:

  • Manage operations functions and processes across multiple Wealth Management Mortgage Operations locations
  • Partner with Mortgage Operations Production, additional internal support functions (Credit Risk, Legal, Compliance) Internal Private Bank Technology, Mortgage Solutions, and all external vendors
  • Work across all teams to properly identify, document and develop actionable steps to address operations risks and reinforce control agenda for the line of business
  • Create, maintain, and deliver effective communication with stakeholders and business partners with the purpose of informing interested parties on all key milestones and production accomplishments
  • Manage performance, develop skills, capabilities, and successors. Provides real-time feedback to the team and fulfills performance management commitments
  • Help build ‘One Team’ across locations with perfect mix of collaboration, accountability, and responsibility
  • Manage pipeline to ensure compliance with regulatory requirements and client expectations are met

Required qualifications, skills and capabilities:

  • Minimum of 5 years of Mortgage/Financial Services Operations management experience
  • Strong understanding of residential appraisal standards
  • Experience in mortgage lending, underwriting and appraisal/collateral review.
  • Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
  • Proficient with technology and systems and capable of applying knowledge to operations and understanding the overall infrastructure and business implications
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