Senior Implementation Specialist

Senior Implementation Specialist - Pasig

iTECH-RAR Solutions, Inc. – Pasig, Palawan

Posted today

Job Description

To assist the Technical Team in providing fiber line to our clients. Responsibilities include:

• Configure accounts in our server
• Provide technical solutions for concerns in services such as Internet, WIFI & CATV
• Experience handling fiber cables and equipment
• Maintain and secure the internet connectivity of clients
• Assist SA’s in organizing documents and files in our database
• Assist Technical Team in monthly inventory and maintenance
• Assist technical team for installation

Salary : Php570.00 per day

Schedule : 8 hour shift

Supplemental Pay : 13th month salary

• Ability to commute/relocate: Pasig City – reliably commute or planning to relocate before starting work (required)

Experience : Technical Support – 1 year (preferred)

Language : English (preferred)

IT Technical Support

Pasig, Palawan – Strategic Networks, Inc.

Posted today

Job Description

1st line ON-SITE support to internal staff and customers with issues on Windows desktop and laptops, printer configuration and WiFi connection. Create tickets and monitor status. Strong knowledge of Windows Desktop OS and Microsoft Office & O365 Administration. Vendor management and escalation to vendors for immediate resolution.

• Supported applications: Windows 7+, Microsoft Office Applications, End Point protection

Job Type : Temporary, contract length 12 months

Salary : Php15,000.00 per month

Benefits : Health insurance, Life insurance

Schedule : Shift system

Supplemental Pay : 13th month salary

Technical Support Representative / Customer

Posted today

Job Description

Orbit Teleservices offers: 2k Non-Taxable Allowance, 20% Night Differential, 13th Month Pay, Monthly Incentives, Bonuses, HMO through Maxicare, Educational Reimbursement for Travel Account, and opportunities for promotion.

What you'll be doing:

• Implement customer service programs and measure service levels
• Develop guidelines to enhance operations and technical enhancements

Job Types : Full-time, Fresh graduate

Salary : Php18,000.00 - Php30,000.00 per month

Benefits : Health insurance, Life insurance

Schedule : 8 hour shift, Day shift, Flexible shift

COVID-19 considerations : All Applicants must be Fully Vaccinated

Education : Senior High School (preferred)

Language : English (preferred)

IT Technical Support Team Lead

Posted today

Job Description

Desktop Support Engineer Team Lead – Leads single point of contact for end users to receive support and maintenance. Ensures optimal workstation performance through installation, diagnosis, repair, maintenance and upgrades. Troubleshoots IT problems and provides end-user assistance. Supervises Technical Support team, manages escalation, and ensures proper communication from clients.

Qualifications :

• Technical support and People Management skills
• Willing to work in Ortigas, Pasig
• Flexible in working hours/schedule
• At least 1 year as Senior IT / IT Team Lead

Education : Bachelor's degree (preferred)

Experience : Senior IT / Team Lead – 1 year (preferred)

Schedule : 8 hour shift

Start Asap Technical Support Representative

Posted today

Job Description

JOB SUMMARY: Agent will receive inbound calls to assist clients’ customers with operational technical support related to FIOS. The agent is expected to meet goals, attend training, and may have changing requirements based on client needs.

Job responsibilities include:

• Use client base tools to provide accurate responses
• Suggestively sell client products/services
• Follow-up and escalate unresolved issues
• Troubleshoot using proprietary software to detect and correct issues
• Configuration of customer equipment; assist with training as needed

Qualification :

• At least high school graduate with minimum 6 months call center experience
• Excellent communication; BPO experience advantageous
• With Technical Account background advantageous

Benefits : HMO from 3rd month for dependents, career development, competitive package

Education : Senior High School (preferred)

Language : English (preferred)

Technical Support Representative (20k Signing Bonus)

Concentrix – Quezon City

Job Description

Customer Service Representative for delivering support to clients of big brands. Responsibilities include inbound calls, inquiries handling, and maintaining files. Requirements: SHS/HS diploma, 6+ months BPO experience, strong English, good customer service and problem-solving skills. Salary up to Php27,000, benefits include health and life insurance, paid training, and growth opportunities.

Job Types : Full-time, Fresh graduate

Salary : Php24,000.00 - Php27,000.00 per month

Benefits : Health insurance, Life insurance, Paid training

Schedule : 8 hour shift, Shift system

Supplemental Pay : 13th month salary

Language : English (required)

Technical Support Representative (Hybrid Work Set)

Pasig, Palawan – i-Recruiter

Posted today

Job Description

Handle and resolve customer inquiries, questions, complaints and billing concerns with courtesy and professionalism. Provide alternatives if beyond training scope and adhere to policies. Night shifts and on-site work in Ortigas (Antel) may be required.

Requirements :

• At least collegiate education
• 1 year in Technical Support
• VOIP, networking knowledge; basic IT certifications a plus
• Night shift amenable; able to work on site in Ortigas

Salary : Php35,000.00 per month

Benefits : Health insurance, company events, promotion to permanent employee, work from home

Schedule : Shift system

Experience : 1 year (preferred)

Language : English (preferred)

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