Implementation Specialist
4 weeks ago
The Product Operations Specialist is responsible for driving operational excellence across product launches, documentation, and internal enablement. This role coordinates the product launch readiness process, ensuring GTM teams are aligned and supported with accurate release notes, calendars, and training materials. In addition, the Product Operations Specialist owns and maintains product knowledge repositories, standardizes documentation processes, and ensures information is easily accessible and up to date. Acting as a central communication bridge between Product, Marketing, Sales, Customer Success, and Enablement, this individual translates product updates into clear, actionable insights for both internal and external stakeholders. By combining strong organizational skills, attention to detail, and cross‑functional collaboration, the Product Operations Specialist helps ensure that SOCi’s product teams and customer‑facing teams are set up for success. The main responsibilities of a PRODUCT OPERATIONS SPECIALIST include: Launch & Release Management Assists product launch readiness process, coordinating cross‑functional stakeholders to ensure timely, organized, and successful releases. (Booking Meetings, Followups from meetings) Manage and maintain GTM calendars, ensuring visibility and alignment across Product, Marketing, Sales, and Customer Success. Draft, maintain, and distribute release notes per product area, ensuring accuracy and clarity for both internal and external audiences. Process & Documentation Ownership Act as the central owner of product documentation repositories (e.g., SKBs), ensuring Product Managers and stakeholders have access to up‑to‑date, structured, and searchable information. Partner with Product to standardize documentation processes and improve the consistency, accuracy, and usability of internal product resources. Maintain knowledge workflows in Guru, answering internal questions and ensuring knowledge gaps are quickly addressed. Internal & External Communication Support Translate product updates into actionable materials for internal stakeholders, ensuring GTM teams know how to position, support, and use new capabilities. Support the creation and coordination of internal training/documentation, ensuring that enablement resources stay aligned with product developments. Collaborate with Enablement and Customer Success to produce customer‑facing articles and training resources when needed, ensuring external communication mirrors internal knowledge. Be willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned. To apply, you must be an expert on the following requirements: 2–4 years of experience in product operations, project management, or related functions (program management, documentation management, or knowledge operations). Strong organizational and project management skills, with proven ability to manage multiple workstreams simultaneously. Exceptional attention to detail and ability to create clear, structured documentation. Strong communication and cross‑functional collaboration skills, particularly with Product, GTM, and Enablement teams. Familiarity with documentation and knowledge management tools (e.g., Guru, Confluence, Notion, or similar). #J-18808-Ljbffr
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Implementation Training
2 weeks ago
, Metro Manila, Philippines Auctane Full timeImplementation Training & Development Specialist Join Wetr above to apply for the Implementation Training & Development Specialist role at Auctane About Us At Auctane, we help businesses deliver – whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever‑changing requirements of their industry...
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Implementation Specialist
2 weeks ago
, , Philippines SupportNinja Full time30+ days ago Requisition ID: 1977 We’re obsessed with growth! From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to outsource by developing the best people, implementing cutting‑edge...
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Implementation Specialist
2 days ago
Manila, National Capital Region, Philippines Lone Wolf Technologies, Inc. Full time ₱60,000 - ₱120,000 per yearJOB SUMMARY:As an Implementation Specialist, you will lead professional services engagements with our clients and partners, including implementations, training, conversions, data setup and other billable services. Through needs assessment and detailed project planning, the Implementation Specialist will develop strong business partnerships with customers by...
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Implementation Specialist
2 days ago
Manila, National Capital Region, Philippines Lone Wolf Technologies Full time $40,000 - $60,000 per yearJOB SUMMARY: As an Implementation Specialist, you will lead professional services engagements with our clients and partners, including implementations, training, conversions, data setup and other billable services. Through needs assessment and detailed project planning, the Implementation Specialist will develop strong business partnerships with...
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, Metro Manila, Philippines STOREHUB SDN BHD Full timeClient Implementation Specialist | Onboarding Are you driven, results-oriented and a team player? With 17,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed. StoreHub is committed to bridging the technology gap and...
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, Metro Manila, Philippines HireArchi Full timePosition Summary We are seeking an experienced Microsoft 365 Security Implementation Specialist to design, deploy, and configure enterprise-wide security solutions using Microsoft's comprehensive security stack. This role focuses on implementing Zero Trust architecture, configuring advanced security controls, and ensuring robust protection across cloud and...
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Payroll Implementation Specialist
2 days ago
Philippines Clear Mile Technology and Services Full time ₱1,200,000 - ₱2,400,000 per yearWe are seeking a highly organized and detail-oriented Payroll Software Implementation Specialist to oversee the launch and implementation of payroll software developed by us and used by our clients. The ideal candidate will be responsible for managing the entire implementation process, including planning, testing, training, and supporting end-users to ensure...
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, Metro Manila, Philippines Activate Talent Full timeOverview Job Title: Operations Systems Implementation Specialist (AI Workflow Builder) Schedule: M-F, 9AM - 6PM Pacific Time (Full time) Salary: based on experience We are seeking a highly organized and tech-savvy Operations Systems Implementation Specialist to lead the setup, optimization, and integration of multiple operational platforms, including...
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HRIS Implementation Specialist
4 weeks ago
, , Philippines Omni HR Full timeOmni HR is a VC-backed SaaS startup in Singapore. We free HR teams from administrative cycles by automating the entire end-to-end employee lifecycle – from recruitment and onboarding to employee engagement and payroll – allowing them to redirect their time to strategic work that drives business growth. Founded in 2021 and backed by world’s leading HR...
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Odoo ERP Implementation Specialist
2 weeks ago
, , Philippines DBOS Full timeRole Overview Our client is implementing Odoo ERP (Enterprise version) for the first time and is looking for an ERP Implementation Specialist to support the rollout. The successful candidate will work closely with an external Odoo partner and internal stakeholders to ensure a smooth transition from existing systems. This role is ideal for someone with proven...
