
Payments Specialist
5 days ago
Responsibilities:
- Extract and validate the collection file, ensuring up-to-date and accurate details.
- Post payments in the system.
- Reconciliation and Analysis:
- Analyze payment discrepancies versus due premiums for proper allocation of payments.
- Analyze payments and perform timely clean-up of over-the-counter payments.
- Ensure timely posting of transactions.
- Send follow-ups for additional requirements (e.g., proof of filiation).
- Customer Centricity:
- Respond to queries and concerns from intermediaries, assureds, distribution channels, brokers, and other departments.
- Process Improvements:
- Recommend improvements to address procedural errors, delays, and enhance service efficiency.
- AMLA Compliance:
- Perform functions related to AMLA compliance.
- Conduct third-party validations – AMLA.
- Flag large cash payments (at least Php 100k) to legal and compliance departments.
- Others:
- Participate in ad hoc projects for system and process improvements, if assigned.
- Perform other related tasks as assigned from time to time.
- Qualifications:
- College graduate, preferably with a background in business-related courses.
- Proficient in Microsoft Office (Excel).
- Preferably with 2 years of working experience in payments processing.
- Proficient in oral and written communication.
- Excellent organizational skills with the ability to prioritize.
- Able to work with minimal supervision.
AXA SA is a French multinational insurance firm.
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