Park Operations Supervisor

3 weeks ago

Cebu City, Philippines Cebu Ocean Park Full time

Qualifications:

-Bachelor’s degree in Business Administration, Parks and Recreation Management, Hospitality, or a related field.

-Minimum 2-3 years of experience in a supervisory or management role within park operations, hospitality, or leisure services.

-Experience in customer service, with a strong ability to address visitor concerns and maintain a positive park environment.

-Knowledgeable in park maintenance, operations, retail and inventory, supply chain management and safety procedure

-Familiarity with budgeting and financial reporting, including overseeing operational costs, scheduling, and staff management.

-Amenable to work on weekends and holidays

Skills and Competencies:

Leadership and Team Management:

Ability to lead, motivate, and develop a team of park staff to provide exceptional guest experiences.

Strong Organizational Skills:

Proficient in managing multiple tasks, prioritizing duties, and ensuring smooth day-to-day operations of the park.

Communication Skills:

Clear and effective verbal and written communication for interacting with staff, park visitors, vendors, and other stakeholders.

Problem-Solving Skills:

Ability to make quick, effective decisions in high-pressure situations, including handling emergencies, operational challenges, or customer complaints.

Technology Proficiency:

Familiarity with park management software, scheduling systems, and Microsoft Office Suite (Excel, Word, PowerPoint).

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