
Outbound Sales/Appointment Specialist
2 weeks ago
Key Responsibilities:
- Make outbound calls to potential clients who have expressed interest in legal services or may benefit from our assistance.
- Qualify leads by gathering necessary information about their case or legal needs.
- Clearly communicate the value of our legal services and answer basic inquiries.
- Schedule appointments or consultations with our attorneys.
- Maintain detailed and accurate records of all interactions in the CRM system.
- Follow up with prospects who have shown interest but have not yet scheduled an appointment.
- Collaborate with the marketing team to align on outreach strategies and messaging.
- Meet or exceed weekly and monthly performance targets for calls and appointments set.
Qualifications
- Proven experience in an outbound sales, telemarketing, or appointment-setting role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport quickly.
- Ability to handle objections and remain professional under pressure.
- Detail-oriented with strong organizational skills.
- Experience using CRM systems or sales software.
- Self-motivated with the ability to work independently and as part of a team.
Preferred Skills
- Familiarity with personal injury law or legal services is a plus.
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