Engineer I Inside Sales

Copeland Quezon City, National Capital Region, Philippines

Join or sign in to find your next job

Join to apply for the Engineer II Inside Sales role at Copeland

Copeland Quezon City, National Capital Region, Philippines

4 days ago Be among the first 25 applicants

Join to apply for the Engineer II Inside Sales role at Copeland

About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today
JOB OBJECTIVE
Support business growth by providing basic technical and sales support promoting Copeland products and solutions to customers. This position remotely manages relationships with small to mid-size customers to allow US outside sales counterparts increased face time with customers.
MAIN DUTIES
PLANNING

• Performs pre-sales activities for managed customers:
• Map out annual objectives based on Business Unit strategies at the beginning of each fiscal year
• Identify target customers for outbound campaigns
• Create product-specific outbound communication packages that aim to educate and serve as sales tools for customers
• Prepare monthly Progress Reviews, Territory Sales Report/ Fiscal Year End Sales Report
• Maintains the accuracy and upkeep of each customer account in the database through the following:
• Update of each customer file in a Customer Relationship Management (CRM) tool
• Documentation of each supported product
  

ACCOUNT MANAGEMENT

• Manage or co-manage specific customers with domestic outside sales managers
• Support post-sales activities with follow up calls to identify leads to new business opportunities.
• Provide timely information updates on current products and on the company
• Support Customer Service through the following:
• Resolve technical and product issues
• Update on new product launches and transitions
• Recommend solutions on customer issues as follows: Project proposals, product selection, transition, cross-reference and replacement Material/ Product Returns/ Warranty Pricing discrepancies Lost or defective products during shipment
  

SUPPORT NEW BUSINESS OPPORTUNITIES

• Support business growth through the following: Copeland brand cross-selling Provides product research and act on literature request
• Support sales activities of the managed accounts as follows:
• Point of contact for Copeland products and solutions
• Coordinate sample activities and shipments to expedite requests and processing of orders
• Decide on credit recommendation on short paid invoices
• Coordinate product sampling to customers from order entry to delivery
  

PROGRESS REVIEWS

• Conduct regular progress reviews with Business Unit Point-of-Contact and local management
  

EDUCATIONAL BACKGROUND

• Graduate of any four-year business or behavioral discipline course
• Graduate of any engineering discipline course is an advantage
  

Work Experience Or Training

• At least two (2) years experience gained from interactive customer service and related functions
• At least three (3) years experience gained from marketing, industrial sales, supply chain, engineering, manufacturing and technology business
• Knowledge in Heating Ventilation Air Conditioning Refrigeration (HVACR) is an advantage
• Background in offshore service operations is an added advantage
  

Skills And Abilities

• Ability to assume cross-trained functions
• Ability to assume back up functions due to skills and capacity constraints
• Ability to build long lasting relationships with internal & external customers, and work within a team setting
• Problem Solving
• Process Improvement Capability
• Influencing Skills
• Excellent written and spoken communication skills in English
• Knowledge on computer applications such MS Office, Mainframe and other Business Systems and Tools
  

Other Work Conditions

• Willing to work on shift supporting the assigned business and customers
• The individual must be able to maintain a positive energy level to function in an environment of constantly shifting demand and sometimes-severe time restrains while continuing to function effectively and often autonomously
  

COMPETENCY PROFILE

• Analyze Issues
• Drive for Results
• Foster Teamwork
• Build Relationships
  

Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Climate Technology Product Manufacturing

Referrals increase your chances of interviewing at Copeland by 2x

Get notified about new Inside Sales Engineer jobs in Quezon City, National Capital Region, Philippines .

Inside Sales Representative – All commercial Divisions

Pasig, National Capital Region, Philippines 4 months ago

Quezon City, National Capital Region, Philippines 1 month ago

Quezon City, National Capital Region, Philippines 1 month ago

Taguig, National Capital Region, Philippines 2 months ago

Taguig, National Capital Region, Philippines 1 week ago

Quezon City, National Capital Region, Philippines 1 day ago

Makati, National Capital Region, Philippines 2 days ago

Quezon City, National Capital Region, Philippines 1 month ago

Manila, National Capital Region, Philippines 6 months ago

Muntinlupa City, National Capital Region, Philippines 4 months ago

Sales Engineer (West Avenue, Quezon City)

Quezon City, National Capital Region, Philippines 3 days ago

Taguig, National Capital Region, Philippines 1 week ago

Manila, National Capital Region, Philippines 2 weeks ago

National Capital Region, Philippines 2 weeks ago

Taguig, National Capital Region, Philippines 1 month ago

Taguig, National Capital Region, Philippines 1 week ago

Manila, National Capital Region, Philippines 1 month ago

Makati, National Capital Region, Philippines 1 week ago

Sales Engineer, Sector & Area Management

Makati, National Capital Region, Philippines 3 weeks ago

Taguig, National Capital Region, Philippines 9 months ago

Manila, National Capital Region, Philippines 2 weeks ago

Pasig, National Capital Region, Philippines 2 months ago

Quezon City, National Capital Region, Philippines 1 week ago

Makati, National Capital Region, Philippines 11 months ago

Valenzuela, National Capital Region, Philippines 1 year ago

Marikina, National Capital Region, Philippines 2 weeks ago

National Capital Region, Philippines 1 week ago

Quezon City, National Capital Region, Philippines 3 days ago

Makati, National Capital Region, Philippines 1 month ago

Makati, National Capital Region, Philippines 1 month ago

Makati, National Capital Region, Philippines 2 weeks ago

Makati, National Capital Region, Philippines 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---