Geographic Information Systems Technician

Geographic Information Systems Technician

Location: Makati, National Capital Region
Company: Asia Systems Group, Inc.

Job Description

• Job responsibilities: handle various IT related jobs at the office such as installation of software, deployment of machines (laptops/desktops), networking, troubleshooting of user issues and other regular IT jobs
• Acts as data protection officer for the company – in charge of data security
• Monitor server logs and firewall logs
• Monitor CCTV cameras
• Prepare inventory of assets, IT alerts/reports, monitoring logs
• Prepare status reports on activities
• Other technical activities

Job Requirements

• Graduate of 4 year computer science course
• At least 2 years experience in IT technical support role
• Knowledgeable in both hardware and software troubleshooting

Salary

Php 13,000.00 – Php 15,000.00 per month

Benefits

• Health insurance

Schedule

• 8 hour shift
• Day shift

Supplemental Pay

• 13th month salary

COVID-19 considerations

Protocols on having acrylic dividers in tables, alcohol, air purifier in the office.

Ability to commute/relocate

• Makati City: Reliably commute or planning to relocate before starting work (required)

License/Certification

• Microsoft certification (preferred)

Technical Support Specialist

Location: Makati, National Capital Region
Company: Asia Systems Group, Inc.

Job Description

• Same responsibilities as above for IT-related tasks and general technician activities
• Also acts as data protection officer for the company
• Monitors server, firewall logs, CCTV, assets inventory, IT alerts/reports, monitoring logs, and prepares status reports

Job Requirements

• Graduate of 4 year computer science course
• At least 2 years experience in IT technical support role
• Knowledgeable in both hardware and software troubleshooting

Salary

Php 13,000.00 – Php 15,000.00 per month

Benefits

• Health insurance

Schedule

• 8 hour shift
• Day shift

Supplemental Pay

• 13th month salary

COVID-19 considerations

Protocols on having acrylic dividers in tables, alcohol, air purifier in the office.

Ability to commute/relocate

• Makati City: Reliably commute or planning to relocate before starting work (required)

License/Certification

• Microsoft certification (preferred)

IT Technical Support

Location: Makati

Job Description

• Desktop Support Engineer is responsible for repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance
• Troubleshoot problems in a timely and accurate fashion; provide end-user assistance
• Provide investigation, diagnosis, resolution and recovery for hardware/software problems
• Escalate to 2nd/3rd level as per Service Desk processes; manage service requests, software installations, new computer setups, upgrades

Qualifications

• Must have at least 1 year experience in IT Support
• Open for project-based employment (1 year renewable contract)
• Willing to work in Makati, Mon to Friday 7AM to 4PM
• Willing to render OT during weekend/restday if needed

Job Type

• Fixed term; Contract length: 12 months

Schedule

• 8 hour shift

Application Question(s)

• Are you willing to work in Ayala Makati?

Education

• Bachelor's (preferred)

Experience

• IT Support: 1 year (preferred)

Technical Support Manager

Location: Makati

Job Description

Permanent

JOB SUMMARY A Service Supervisor is generally assigned for the upkeep of the company's assets deployed in different areas across the country via on-site and remote implementations. This person must be analytical and sufficiently trained in every aspect of the job. He/she is expected to deliver concise reports and outputs.

ROLES AND RESPONSIBILITIES

• Remote and on-site asset technical support, updating and documentation
• Hardware and software installation and configurations
• Periodical on-site asset maintenance
• Assists in research and development of IT hardware requirements
• Monthly and concurrent processing of COP, COC, COI (Certificates of Performance, Completion, and Implementation)
• Oversee and manage the team

Requirements

• At least a graduate of any Computer/IT or related course
• Experience in remote and on-site technical support, and hardware/software installation and configurations
• At least 3 years of experience in scope of work
• Worked as an IT/Computer technician from a reputable company
• 7 years minimum of experience
• Team management experience
• Willing to work onsite in Ortigas office
• Willing to do field work if needed

Ecosystem (Technical Support Representative)

Location: Boni, Mandaluyong (temporary work from home/hybrid)

Job Description

• Supports Ecosystem Cloud Sales Team; build Ecosystem relationships with key Cloud technology partners to provide resale revenue opportunities
• Help provide resolution of internal and customer-related technical support cases
• Stay up to date with Google/G-Suite technologies and disseminate knowledge
• Escalate difficult issues, troubleshoot with product teams, and create Knowledge Base Articles/Technical Notes
• File enhancement requests and work with product management
• Support global Ecosystem Sales Directors and Enablement on Google Workspace transactions
• Graduate of bachelor’s degree (prefer IT-related); open to college undergraduates with relevant experience
• 1 year of experience in technical support
• Knowledge of Windows OS architecture and security is a plus

Work Details

• Working location: Temporary Work from home/Hybrid Set-up to Boni, Mandaluyong
• Work Schedule: Flexible Shift; must be flexible with business needs

Technical Support Representative (Tsr)

Location: Taguig, BGC

Job Description

• URGENT HIRING for IT Service Desk and Technical Support Representative
• Provide expert advice and information to potential customers on products/services

Qualifications

• 2 years of Technical Service or ITSD experience (minimum)
• College graduate for TSR only
• Willing to work onsite

Salary

Php 35,000.00 – Php 40,000.00 per month

Benefits

• Health insurance, Paid training, Pay raise, Promotion opportunities
• On-site/off-site benefits including transportation, parking, gym, etc.

Schedule

• 8 hour shift; multiple shifts including evenings, nights, weekends; overtime and flex shifts

COVID-19 considerations

All processes were done virtually; no assessments conducted

Education

• Bachelor's degree (preferred)

Experience

• Technical support: 1 year (preferred)

Language

• English (preferred)

Notes

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