Geographic Information Systems Technician

Geographic Information Systems Technician

Posted 1 day ago

Job Description

Technical Sales Engineer

A Technical Support Engineer with knowledge in fire protection systems typically needs a mix of technical expertise, sales acumen, and customer service skills.

Responsibilities:

• Technical Support: Collaborate with the sales team to provide technical support and information during the sales process.
• Respond to customer inquiries and provide data on products, installation, and maintenance procedures.
• Assigned in Sales and Marketing Department

• Needs Analysis: Assess customer requirements and recommend appropriate fire safety solutions, ensuring compliance with relevant codes and standards (e.g., NFPA, local regulations).
• Conduct site visits and risk assessments to identify potential fire hazards and recommend suitable fire protection systems.

• Product Knowledge: Maintain in-depth knowledge of our product range, including fire alarms, suppression systems, sprinkler, kitchen fire suppression system and FM200.
• Stay updated on industry trends, new technologies, and competitor offerings.

• Proposal Development: Prepare and present detailed technical proposals, bids, and quotations tailored to client specifications.
• Collaborate with engineers and project managers to ensure solutions meet technical and budgetary requirements.

• Customer Education: Develop technical content for customer-facing documentation and engagement through social media, including manuals and installation.

• Customer Relationship Management: Build and maintain strong relationships with clients, contractors, and key decision-makers in target markets.

Note: This description contains emphasis text which has been standardized in this refined version.

Requirements:

• Bachelor's degree in mechanical engineering (Licensed).
• Certifications in fire protection systems (e.g., NFPA standards, local fire codes) can be an advantage.
• Knowledge or experience in fire life safety system – FDAS, AFSS, KFSS & FM200.
• Experience in preparing proposals, quotations, and technical presentations.
• Ability to collaborate with marketing teams to align technical content with branding.
• Must know how to drive.

Job Type: Full-time

• Company events
• Paid training
• Promotion to permanent employee

Technical Support Specialist

Posted 1 day ago

Job Description

Got technical support experience? Get hired and join the iQorian journey with us.

From customer interactions to product support, we aim to help you reach your potential and grow a customized career path. We offer award-winning training and industry-leading compensation within a culture that values teamwork and community.

Your responsibilities include:

• Handling inbound customer service calls;
• Processing inbound sales and support calls;
• Answering technical support inquiries via calls, chat, or email;
• Demonstrating excellent customer service and resolving customer issues;
• Performing other duties as assigned.

Requirements:

• Previous six months or more call center or customer service experience required;
• Ability to develop rapport and demonstrate a caring attitude;
• Excellent data entry and internet navigation skills;
• Clear and distinct oral and written communication skills in English;
• Detail oriented with dynamic interpersonal and judgment skills;
• Professional demeanor and dependable work ethic;
• Ability to work in a fast-paced environment and multi-task;
• High school diploma, GED, Trade/Vocational School certificate or equivalent required.

Job Type: Full-time, Permanent

What’s to love about being an iQorian?

• HMO and coverage for dependents; quarterly appraisals; monthly performance incentives; up to 30 days paid leaves
• Terms and conditions apply.

IT Technical Support

Posted 1 day ago

Job Description

• Provide incident and request management support to all end user devices (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
• Experience in Windows and non-Windows operating environments.
• Recommend and apply solutions, including on-site repair for remote users.
• Provide support to end users relating to hardware and software, LAN components and peripherals.
• Determine and execute system reconfiguration needs.
• On-site analysis, identification, and resolution of difficult desktop problems.
• Supervise ticketing system and follow timely resolution of all work orders.
• Provide user support via remote access tools and timely status updates in ticketing tools.
• Analyze completed requests to identify process improvements and compliance issues.
• Monitor and repair IT/office equipment and ensure software systems run smoothly.

Technical Support Engineer

Pulong Santa Cruz, Laguna ₱ - ₱ Y Gloval Integrated Solutions and Technological Services Inc.

Posted today

Job Description

Technical Support Engineer

Responsibilities:

• Technical Support: Collaborate with the sales team to provide technical support during the sales process and response to customer inquiries about products, installation, and maintenance.
• Needs Analysis: Assess customer requirements and recommend appropriate fire safety solutions with compliance to codes and standards; conduct site visits and risk assessments.
• Product Knowledge: Maintain knowledge of product range and stay updated on industry trends.
• Proposal Development: Prepare and present technical proposals, bids, and quotations; collaborate with engineers and project managers.
• Customer Education: Develop technical content for customer-facing documentation and engagement via social media.
• Customer Relationship Management: Build and maintain relationships with clients, contractors, and decision-makers.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Proven experience in technical sales and a technical background in electrical, mechanical, or general engineering.
• Excellent communication and presentation skills; ability to work independently and as part of a team.
• Strong problem-solving and attention to detail; driving ability.

IT and MIS Related Roles

IT Technical Support and Management Information Systems Officer postings include responsibilities for hardware/software support, network management, MIS development, and data security.

Management Information Systems Officer

Posted today

Job Description

General Function:

Responsible for planning, development and implementation of hardware, software applications, programming, telecommunications and systems network.

Duties include monitoring needs, budgeting, access control, asset inventory, help desk support, HRIS development, maintenance, and policy creation related to MIS and QMS documentation.

Qualifications:

• Graduate of BS Computer Science / BS Information Technology / BS Computer Engineering.
• At least two years of related experience.
• Skills: strong communication, problem-solving, enterprise networks and systems knowledge, teamwork, goal orientation, accuracy, integrity and confidentiality.

Location and Additional Postings

Be the first to know about Geographic Information Systems Technician jobs in Calamba. Includes location prompts and alerts; other postings for various ICT and MIS roles may be listed.

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