Geographic Information Systems Technician

3 weeks ago


Cagayan Valley Philippines Buscojobs Full time

System Administrator / Computer Systems Administrator

We are seeking a skilled and versatile Computer Systems Administrator to join our team. The ideal candidate will be responsible for maintaining our IT infrastructure, supporting users, and managing various administrative tasks.

Key Responsibilities:

  • Provide technical support to users, troubleshooting hardware and software issues
  • Manage Google Workspace and Windows Active Directory user accounts, including creating new accounts for new hires
  • Maintain and update computer inventory
  • Order and manage IT supplies and equipment
  • Oversee facilities management tasks
  • Manage printing systems and resources
  • Administer Google Workspace (formerly G Suite) applications
  • Maintain and troubleshoot Slack workspace
  • Assist with SQL Server management and maintenance
  • Handle basic to intermediate Excel tasks
  • Contribute to Airtable building and support

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2+ years of experience in IT support or systems administration
  • Strong problem-solving and communication skills
  • Proficiency in Windows workstation/server, Chrome OS and Mac operating systems
  • Experience with Google Workspace administration
  • Familiarity with Slack administration
  • Advanced Excel skills
  • Preferred Qualifications: Experience with Airtable or similar database platforms; Knowledge of facilities management practices

This position offers a dynamic work environment where you'll wear multiple hats and have the opportunity to expand your skills across various IT and administrative domains.

Technical Support

Qualifications:

  • BS degree in Electrical, Electronics, Instrumentation, IT or relevant field. Fresh graduates who are willing to train are welcome to apply.
  • Electrical, Instrumentation and Automation trainings/seminars
  • Excellent problem-solving and communication skills
  • Good understanding of electrical drawings, P&ID, process flow chart and other technical papers
  • Initiative and work organization
  • Must have documentation skills
  • Willing to travel and be assigned on site
  • Able to attend client's requests on weekends and holidays as required
  • Team player
  • Willing to work in Cainta, Rizal
  • Can start ASAP

Job Type: Full-time

Technical Support – General

Location: Pasig City, NCR

Job Description and Responsibilities:

  • Tier 1 Technical Customer Experience Advocate; provide real-time support via Zendesk tickets and calls
  • Handle customer inquiries related to hardware, software, and product use; troubleshoot with empathy
  • Gain knowledge of products and escalate complex cases to Tier 2 when needed
  • Document cases, draft follow-ups, and maintain workflows with cross-team collaboration
  • Maintain excellent English communication skills and a customer-first mindset

Qualifications:

  • 2-3 years of technical support experience; remote troubleshooting experience preferred
  • Strong written and verbal English communication
  • Ability to troubleshoot technical issues clearly and concisely
  • Familiarity with Zendesk or similar ticketing systems
  • Willingness to work onsite on a shifting schedule

Benefits and Other Info:

  • Competitive salary, HMO, leave credits, annual appraisal
  • Opportunities for learning and career growth
  • Hybrid or onsite work setup depending on location
Other Technical Support Roles (examples in listing)
  • Technical Support Specialist / System Specialist positions focusing on non-voice channels
  • Technical Support Representative (US Voice/Non-voice)
  • Technical Service Support roles with Level 2 escalation

Location examples and notes vary by posting. Some listings may specify on-site requirements in areas such as BGC, Taguig; Makati; Pasig; and other NCR sites.

Note: This description consolidates multiple postings with related IT and technical support responsibilities. Follow-up application details and exact location, salary, and shift information are posted in individual listings.

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