Virtual Visit Facilitator

2 weeks ago

Taguig, Philippines JetSon Manpower Agency Full time

Facilitate virtual visits between patients and healthcare providers, ensuring a smooth experience. Manage scheduling and coordination of appointments, prioritizing patient needs. Assist patients in navigating virtual visit platforms and resolving technical issues. Maintain accurate records of virtual interactions and follow up on patient satisfaction. Serve as a point of contact for inquiries related to virtual visit procedures. Requirements Educational Qualifications: Diploma in Health Administration or relevant field. Experience Level: At least 2 years of experience in a customer service role, preferably in healthcare. Skills and Competencies: Proficiency in English language and communication. Skills and Competencies: Excellent customer service and organizational skills. Skills and Competencies: Familiarity with EPIC tool and MS Office. Qualities and Traits: Strong interpersonal skills and a customer‑centric approach. #J-18808-Ljbffr

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