Quality Assurance Tester I Mid Level

Join to apply for the Quality Assurance Tester I Mid Level role at M2.0 Communications Inc. Referrals increase your chances of interviewing at M2.0 Communications Inc. by 2x. Location: Quezon City, National Capital Region, Philippines Key Responsibilities Design and execute comprehensive test plans, cases, and scripts for complex features Perform functional, regression, integration, exploratory, smoke, sanity, and UAT testing Identify, document, and track defects using Jira/Azure DevOps Conduct edge case and negative testing scenarios Perform cross-browser, cross-platform, and compatibility testing Develop and maintain automation scripts using Selenium, Cypress, Playwright, Katalon Studio, or Testim Design test automation frameworks and best practices Integrate automated tests into CI/CD pipelines Evaluate and recommend new automation tools Perform basic security testing: input validation, authentication, authorization checks Conduct SQL injection, XSS, CSRF testing and test OWASP Top 10 vulnerabilities Use security tools (OWASP ZAP, Burp Suite) to identify vulnerabilities Test role-based access control, privilege escalation, and API authentication Verify data masking, encryption, GDPR/PII compliance Document security findings with severity ratings and reproduction steps Collaborate with developers, product managers, and stakeholders on requirements Participate in sprint planning, retrospectives, and requirement reviews Post daily status reports and communicate findings, progress, and blockers Report test results and quality metrics to project managers Escalate critical issues promptly Conduct root cause analysis and implement preventive measures Ensure deliverables meet quality standards before deployment Contribute to QA documentation, guidelines, and continuous improvement Monitor quality metrics and KPIs Stay updated with industry trends and testing techniques Maintain test documentation, repositories, and knowledge bases Track testing hours, effort estimates, and resource allocation Coordinate test environment setup with IT/DevOps Prepare weekly and monthly activity reports Mentor and train junior QA testers on tools, techniques, and best practices Assign and monitor testing tasks based on skill level and workload Conduct peer reviews of test plans, cases, and defect reports Provide performance feedback and identify training needs Facilitate knowledge sharing within the QA team Participate in on-call rotation for production support Support UAT coordination and client-facing testing Contribute to POCs for new tools and technologies Minimum Qualifications Required Qualifications Education: Bachelor's degree in Computer Science, IT, Software Engineering, or related field (or equivalent experience) Experience: 2-3 years in QA with expertise in manual testing of web applications; experience with AI tools or analytics platforms preferred Security Testing: Proficiency in vulnerability assessment (SQL injection, XSS, CSRF) and tools like Burp Suite Test Automation: Proven experience with Selenium, Cypress, Playwright, Katalon Studio, or Testim; CI/CD integration experience Tools: Advanced knowledge of Jira for defect management and test documentation Methodology: Substantive Agile/Scrum experience Skills Exceptional analytical and problem‑solving abilities with meticulous attention to detail Superior communication skills across technical and non‑technical audiences Leadership and mentorship experience with junior QA personnel Understanding of web architectures, APIs, databases, and authentication (OAuth, JWT) Attributes: self‑directed, capable of working autonomously, manages multiple priorities effectively Preferred Qualifications Experience testing AI/ML or generative AI applications Background in media monitoring, analytics, or enterprise content management API testing proficiency (Postman, REST Assured) Performance testing knowledge (JMeter, LoadRunner, Gatling) Cloud and containerization familiarity (Docker, Kubernetes, AWS, Azure, GCP) Understanding of GDPR, CCPA, and PII protection requirements Startup or rapid‑growth environment experience Active participation in QA professional communities Certifications: ISTQB, CEH, CISA, or related credentials Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Quality Assurance Industries Public Relations and Communications Services #J-18808-Ljbffr