Quality Assurance Analyst

3 weeks ago

Quezon City, Philippines Ateneo de Manila University Full time

Under the supervision of the Quality Management Head, the QA Analyst actively works with various University units in tracking where the different units are in terms of the University’s key indices for quality assurance processes and accreditation. The position monitors adherence/compliance to established quality standards and provides inputs and recommendations based on concrete data. Main Duties and Responsibilities: I. Collaborates with units in conducting quality reviews based on such trends, standards, and accreditation requirements. Performs data mapping and cross-referencing of information from various sources to track attainment of university data governance and metrics framework, and determine opportunities for further improvement Keeps abreast of developments in data quality analysis, local and international accreditation trends, standards and requirements Consolidates, and carries out data analysis and forecasting of the university data Initiates conversations with the units regarding the attainment of their performance metrics to gain a deeper insight into areas of successes and difficulties and where appropriate, aid in identifying challenges and possible solutions Collaborates with units in determining possible root causes, which contributed to the non-achievement or compliance of any area Recommends corrective actions for closing gaps and reaching targets Serves as primary resource related to data management by facilitating learning sessions on data mapping and data governance II. Assists the Quality Management Head in designing, implementing, monitoring, and evaluating quality and metrics plans and frameworks. III. Performs other related duties that may be assigned by the Immediate Supervisor or authorized representative. Education and Experience Requirements: Graduate of any of the following courses: Management Information System, Business Administration, Statistics, Mathematics or any related field with research and quality assurance experience With 3-5 years work experience in quality assurance and management (from framework development to inspection to finding root causes to working with units on how to improve the quality) Experience in trending and analysis for potential opportunities Experience in database construction and management, specifying user requirements Deep knowledge of how the academe works is an advantage Knowledge, Skills, and Abilities: Facilitator of change Strong strategic and analytical thinking capabilities Good planning, organizational, and follow-up skills, with the ability to manage multiple projects Excellent interpersonal and client orientation skills Organization management Networking and relationship management Data gathering, data mapping, data analysis Knowledge of basic statistical analysis Knowledge of relevant regulatory requirements and accrediting processes Thorough knowledge of quality assurance standards, methodologies, tools, applications and databases Excellent oral and written communication skills Mastery of office productivity (e.g., MS Office, Workday, etc.) Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Industry: Higher Education #J-18808-Ljbffr

  • Quality Assurance and Control Officer

    3 days ago

    Quezon City, National Capital Region, Philippines Quality Choices Corporation Full time ₱400,000 - ₱600,000 per year

    Quality Assurance and Control Officer - is responsible for ensuring that all products meet quality standards based on client specifications and regulatory requirements. This role involves inspecting incoming and outgoing goods, assessing supplier, compliance, and implementing quality assurance processes to maintain product consistency and customer...

  • Quality Assurance Analyst

    5 days ago

    Quezon City, National Capital Region, Philippines Exxel Prime Int'l Trading Inc. Full time ₱120,000 - ₱240,000 per year

    About the roleExxel Prime International Trading Inc. is seeking a talented Quality Assurance Analyst to join our team in our South Caloocan, Metro Manila office. This is a full-time role that will play a crucial part in ensuring the quality and consistency of our products and services.What you'll be doingDevelop and implement quality assurance processes and...

  • Quality Assurance Analyst

    2 days ago

    Quezon City, Philippines Probe CX Full time

    Quality Assurance Analyst (QA) Probe CX Quezon City, National Capital Region, Philippines Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to ensure...

  • Quality Assurance Analyst

    2 days ago

    Makati City, National Capital Region, Philippines Peak Outsourcing Full time ₱276,000 - ₱312,000 per year

    Job DescriptionThe Quality Assurance (QA) Analyst will support the quality assurance effort by systematically reviewing customer interactions and applying established quality standards to approved quality scorecards. The aim of this role is to ensure that quality assurance is applied in an independent, objective, and neutral manner. The goal is to improve...

  • Quality Assurance Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Peak Outsourcing, Inc. Full time $104,000 - $130,878 per year

    The Quality Assurance (QA) Analyst will support the quality assurance effort by systematically reviewing customer interactions and applying established quality standards to approved quality scorecards. This role aims to ensure that quality assurance is applied in an independent, objective, and neutral manner. The goal is to improve the customer experience...

  • Quality Assurance Analyst

    5 days ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱250,000 - ₱500,000 per year

    Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to ensure compliance, accuracy, and efficiency. The focus of this role is to help improve the overall...

  • Quality Assurance Analyst

    1 week ago

    Lapu-Lapu City, Central Visayas, Philippines Sto. Niño de Cebu Finance Corp. Full time ₱104,000 - ₱130,878 per year

    Accelerate your career and be the newest member of our growing family here at SKYGOWe are looking for→ Quality Assurance Analyst: The Quality Assurance (QA) Analyst ensures that all customer interactions meet company quality standards and comply with regulatory requirements. The role involves monitoring calls, identifying performance gaps, coaching agents,...

  • Quality Assurance Analyst

    5 days ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱30,000 - ₱60,000 per year

    Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to ensure compliance, accuracy, and efficiency. The focus of this role is to help improve the overall...

  • Analyst, Quality Assurance

    2 days ago

    San Pablo City, Calabarzon, Philippines Darwinbox Full time ₱900,000 - ₱1,200,000 per year

    San Pedro 1 Plant, San Pablo City, Calabarzon, PhilippinesDepartmentIn ProcessJob posted onSep 19, 2025Employment typeRegularGrow Beyond UR Job with URC Create UR journey in a workplace where your growth goes beyond UR job. Thrive in an environment filled with fun, collaboration, and fulfillment as we delight everyone with good food choices.Universal Robina...

  • Quality Assurance Analyst

    2 days ago

    Paranaque City, Calabarzon, Philippines Unilogix, Inc. Full time ₱300,000 - ₱500,000 per year

    UNILOGIX, INC.JOB DESCRIPTIONThe Quality Assurance Analyst will be engaged in the analysis of all product-related testing. Responsible for ensuring that all finished goods comply with the set standards before releasing them to the consumer, responsible for ensuring cleanliness and safety of all laboratory equipment used in the physio-chemical...