
Project Coordinator, Residential Energy
4 weeks ago
Tesla Taguig, National Capital Region, Philippines
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Tesla Taguig, National Capital Region, Philippines
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Position Description
Through engaging and informational interactions with our customers, the Project Coordinator performs a pivotal role in ushering projects from order to installation and system activation. The primary function of this role is to be responsive to customer questions and concerns by leveraging superior people skills across multiple forms of
communication to facilitate project progression. In providing resolution to customer concerns, Project Coordinators work cross-functionally with other internal teams and will
partner with Design Consultants to ensure a timely installation and incredible customer experience. The Project Coordinator must be a subject matter expert in the entire suite of Tesla Energy products and fully understand the complete job life cycle as they proactively provide updates and set correct customer expectations. The ideal candidate brings high energy, a desire to learn and master new technologies and an optimistic approach to every customer interaction.
Responsibilities
Requirements
Experience in a fast-paced customer-facing role Maintain a high level of organization while managing a large pipeline of customer projects, considering future implications of immediate actions for acceleration of project completion Strong relationship management skills and the ability to explain complex technical concepts Ability to function autonomously, working independent of a support staff, in a fast-paced environment Proficiency in computers and CRM software including Microsoft Office Suite and Outlook Excellent problem-solving skills, approaching challenges or delays with optimism and creative ideas for resolution Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities
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