Customer Relations Officer

Job Summary:The Customer Relations Officer under the Marketing Department at Ramen Nagi Philippines is responsible for managing customer interactions to strengthen brand loyalty and enhance the overall guest experience. This role involves handling customer inquiries and feedback across various channels, ensuring timely resolution of concerns, and promoting a...

Job Summary:This is a full-time, on-site role for a Customer Relations Officer located in Cebu. The Customer Relations Officer will be responsible for managing customer support, ensuring customer satisfaction, and building strong client relationships. The role also involves coordinating with internal teams to ensure client needs are met efficiently.Job...

Primary Responsibilities The Distributor Customer Relations Officer manages and supports Dealer Customer Relations Officers (CROs) nationwide, ensuring a unified customer service experience, effective resolution of issues, and alignment with company standards. The Distributor CRO oversees Dealer CRO performance, consolidates feedback, and provides strategic...

Company DescriptionExperience Abroad helps students and young professionals participate in cultural exchange and international internships. With offices in Florida, USA, and Manila, Philippines, we bring over 18 years of combined experience in guiding interns and trainees toward success in the USA and across the globe. Our mission is to create opportunities...

The Customer Relations & Security Manager is responsible for managing customer complaints and finding solutions to customer problems.KRA 1: Customer Relations ManagementSets customer satisfaction goals and monitors performance against them. Collects and reviews customer feedback through various platforms (e.g., email, calls, suggestion boxes).Collaborates...

Assists customers by providing solutions to inquiries and delivers technical support to clients.Oversees feedback management and monitors key performance indicators, including response rates and customer satisfaction scores.JOB QUALIFICATIONGraduate of any related courseAverage to strong oral and written communication skillsWell-organized with sound...

Qualifications:Bachelor's degree in Business Administration, Marketing, Communication, or any related field.At least 3 years of experience in customer service or administrative supportExcellent verbal and written communication skills.Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).Strong interpersonal skills and attention to...

The Customer Relations and Contract Compliance Officer plays a dual role in ensuring superior client service throughout the customer journey and strict compliance in contract documentation. This role oversees a team of associates and is responsible for elevating the customer experience, standardizing client communications, ensuring the timely execution and...

• Respond to customer inquiries and provide information or assistance as needed • Handle customer complaints or product returns, and work towards resolving them in a timely and satisfactory manner. • Maintain a high level of professionalism in all customer interactions • Collaborate with internal teams to address customer needs and improve customer...

JOB DESCRIPTIONS:Primarily responsible for handling direct customer contact (inquiries/ concerns). Its office should be the central depository unit of all customer-related concerns. Administratively, the Customer Relations Head should be involved in the customer concern process from receipt to resolution. It receives, analyzes, mediates, follows up, records,...