Documentation Coordinator

2 weeks ago

Mandaue, Philippines Cagayan State University Full time

Coordinate service scheduling and client communication for Rentokil Initial, a top-ranked employer in the Philippines.

Your Role:

Key responsibilities include:

  • Executing service scheduling and responding to client queries.
  • Preparing and coordinating advanced schedules with Service Supervisors.
  • Assisting the Service team with customer communication.
  • Submitting monthly State of Service (SOS) reports.
  • Preparing service order reports and necessary documents for clients.
  • Ensuring timely submission of reports and documents.
  • Monitoring customer service complaints and attending necessary trainings.
About You:

The ideal candidate will have:

  • A college degree with experience in customer service, scheduling, and people management.
  • Fast learning ability and capability to work with minimal supervision.
  • Good communication skills and a customer service-oriented mindset.
  • Willingness to be trained for career growth.
Compensation & Benefits:
  • Benefits from start date include:
  • HMO (Health Insurance)
  • Paternity/Maternity Leave
  • Group Personal Accident Insurance
  • Group Term Life Insurance
  • Paid non-working holidays
  • 13th Month Pay & other statutory benefits
  • Benefits after 6 months include:
  • Annual pay increase
  • Vacation Leave
  • Sick Leave (with cash conversion)
  • Birthday Leave
  • Matrimonial Leave
  • Bereavement Leave
  • Rice Subsidy
Training & Development:

Opportunities for training and career growth are provided, including attending necessary trainings, meetings, and conferences.

Career Progression:

Potential for career advancement through training and development programs, supporting growth within the company.

How to Apply:

Submit your application through the link from the company portal, ensuring all required information is included.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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