ERP Application Specialist
2 weeks ago
Job Summary We are looking for an ERP Application Specialist to provide first-level support for ERP systems. The role involves managing and resolving tickets through FreshService, performing initial troubleshooting, escalating complex issues when necessary, and monitoring system performance. You will also help strengthen the knowledge base and improve support processes to ensure smooth operations and system stability. Key Responsibilities ERP Support and Ticket Management Manage ERP-related support requests through FreshService, ensuring proper logging and timely follow-up Classify and prioritize tickets based on severity (P1, P2, P3) and business impact Provide initial troubleshooting and resolution for common Microsoft Dynamics AX issues Issue Escalation and Collaboration Resolve tickets within SLAs and escalate complex cases with proper documentation Work closely with consultants or development teams on unresolved issues Contribute to problem management initiatives to reduce recurring incidents Communication and Stakeholder Support Provide regular status updates to users and stakeholders Handle incoming support calls related to ERP issues Documentation and Knowledge Sharing Follow standard troubleshooting protocols and use knowledge base articles Maintain accurate documentation to enhance the internal knowledge base Reporting and Analysis Generate reports on recurring issues, trends, and system performance Recommend improvements to minimize recurring problems System Monitoring and Stability Perform daily monitoring of Microsoft Dynamics AX through dashboards, SQL checks, and health monitoring Investigate anomalies and resolve system alerts to ensure stability Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field 3–5+ years of ERP application support (Microsoft Dynamics AX 2012 or other ERP systems) Proficiency with: Table Browser for advanced troubleshooting AOT (Application Object Tree) navigation of forms, tables, classes, menus, workflows AX workflows, security roles, personalization Strong knowledge of ERP integrations, batch jobs, and error log monitoring Experience with incident management tools (FreshService, ServiceNow, Zendesk, etc.) ITIL Certification is a plus Skills and Competencies Strong analytical and root-cause problem-solving skills Ability to troubleshoot ERP issues independently Excellent communication and documentation skills Customer-focused with ability to manage expectations Team-oriented and proactive in resolving issues High attention to detail and structured in escalation handling
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AX12 ERP Application Specialist
4 weeks ago
Manila, Philippines Blaseek Full timeJob Summary: The ERP Application Specialist (AX12) will be responsible for the administration, maintenance, and optimization of the AX12 ERP system. This role involves configuring, troubleshooting, and enhancing the system to meet the organization’s needs. The specialist will work closely with business units, providing technical support, ensuring smooth...
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AX12 ERP Application Specialist
2 weeks ago
Manila, Philippines Blaseek Full timeJob Summary: The ERP Application Specialist (AX12) will be responsible for the administration, maintenance, and optimization of the AX12 ERP system. This role involves configuring, troubleshooting, and enhancing the system to meet the organization’s needs. The specialist will work closely with business units, providing technical support, ensuring smooth...
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AX12 ERP Application Specialist
3 days ago
Manila, Philippines Blaseek Full timeJob Summary: The ERP Application Specialist (AX12) will be responsible for the administration, maintenance, and optimization of the AX12 ERP system. This role involves configuring, troubleshooting, and enhancing the system to meet the organization’s needs. The specialist will work closely with business units, providing technical support, ensuring smooth...
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AX12 ERP Application Specialist
3 weeks ago
, Metro Manila, Philippines blaseek Full timeOverview The ERP Application Specialist (AX12) will be responsible for the administration, maintenance, and optimization of the AX12 ERP system. This role involves configuring, troubleshooting, and enhancing the system to meet the organization’s needs. The specialist will work closely with business units, providing technical support, ensuring smooth...
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ERP Application Specialist
4 weeks ago
, Metro Manila, Philippines blaseek Full timeERP Application Specialist (Microsoft Dynamics AX) We are looking for an ERP Application Specialist to provide first-level support for ERP systems. The role involves managing and resolving tickets through FreshService, performing initial troubleshooting, escalating complex issues when necessary, and monitoring system performance. You will also help...
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ERP Application Specialist
4 weeks ago
Manila, Philippines Blaseek Full timeJob Summary We are looking for an ERP Application Specialist to provide first-level support for ERP systems. The role involves managing and resolving tickets through FreshService, performing initial troubleshooting, escalating complex issues when necessary, and monitoring system performance. You will also help strengthen the knowledge base and improve...
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ERP Support Specialist
2 weeks ago
, Metro Manila, Philippines Satellite Office Full timeJoin to apply for the ERP Support Specialist at Satellite Office What Is an ERP Support Specialist? Our awesome client, a leading cosmetics and skincare brand based in Australia is looking for an L2 ERP Support Specialist to be part of their team. What Will Be Your Main Responsibilities? Provide Level 2 ERP functional support to end-users across...
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Cash Application Specialist
2 weeks ago
Manila, National Capital Region, Philippines Unified Accounting & Tax, LLP Full time ₱400,000 - ₱800,000 per yearPermanent Work From Home setup Full-Time With PTO, Birthday Leave Choice of HMO and Insurance or both Annual Merit Increase Semi-annual Performance BonusAbout the Role: We are seeking a highly accurate and detail-oriented Cash Application Specialist to support daily cash processing, posting, allocation, and reconciliation activities. This role ensures...
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Cash Application Specialist
2 weeks ago
Manila, National Capital Region, Philippines Unified Global Full time ₱80,000 - ₱120,000 per yearPermanent Work From Home setup Full-Time With PTO, Birthday Leave Choice of HMO and Insurance or both Annual Merit Increase Semi-annual Performance BonusAbout the Role:We are seeking a highly accurate and detail-oriented Cash Application Specialist to support daily cash processing, posting, allocation, and reconciliation activities. This role ensures timely...
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Engineer, ERP Systems
2 weeks ago
Manila, Philippines Melco Resorts & Entertainment Full timeThe Engineer, ERP Systems will be responsible for providing system supports to business users on ERP application systems on Hearts Of House (HOH) area, maintaining and ensuring all various application systems operating stably and reliably and meeting user’s operation needs. Primary Responsibilities Assumes a regional role to provide ERP application systems...
