Customer Support
2 weeks ago
We are looking for a native Thai or Chinese speaker with proficiency in English to join our team as a Customer Support Representative. The role involves responding to customer inquiries through the website while ensuring professional and courteous service. Additionally, the position requires basic knowledge of marketing and assisting in communication with customers to enhance their experience.
Responsibilities:
Responding to customer inquiries through the website (via emails, forms,Phone and chat).
Resolving customer issues and answering questions promptly and professionally.
Providing clear and accurate information about the company’s products and services.
Collaborating with the marketing team to understand customer needs and improve communication.
Identifying recurring issues and providing feedback to relevant departments.
Maintaining accurate documentation of all inquiries and handling them using the CRM system.
Requirements:
Required: Native speaker of Thai or Chinese.
Required: Good command of English (both written and spoken).
Previous experience in customer service is a significant advantage.
Basic knowledge of marketing and the ability to communicate customer needs to the marketing team.
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Customer Support Representative
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Angeles, Philippines Novanox LTD Full timeJob Description:We are seeking a tech-savvy Customer Support Representative to provide exceptional service and assistance to our customers. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proactive approach to improving the customer experience. Knowledge of Thai or Chinese is a significant advantage,...
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Customer Support
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Angeles, Philippines NovanoxPH Full timeJob Description:We are looking for a native Thai or Chinese speaker with proficiency in English to join our team as a Customer Support Representative. The role involves responding to customer inquiries through the website while ensuring professional and courteous service. Additionally, the position requires basic knowledge of marketing and assisting in...
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Customer Support
2 weeks ago
Angeles, Philippines Novanox LTD Full timeJob Description:We are looking for a native Thai or Chinese speaker with proficiency in English to join our team as a Customer Support Representative. The role involves responding to customer inquiries through the website while ensuring professional and courteous service. Additionally, the position requires basic knowledge of marketing and assisting in...
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Customer Support
2 weeks ago
Angeles, Philippines NovanoxPH Full timeJob Description: We are looking for a native Thai or Chinese speaker with proficiency in English to join our team as a Customer Support Representative. The role involves responding to customer inquiries through the website while ensuring professional and courteous service. Additionally, the position requires basic knowledge of marketing and assisting in...
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Customer Support and Account Manager
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Angeles City, Central Luzon, Philippines Neksjob Full timeKey ResponsibilitiesRespond to customer inquiries via various channels regarding cable services, billing, technical support, and account management.Assist customers in troubleshooting service-related issues, including cable connectivity and channel lineups.Process customer requests, including billing inquiries, service upgrades, and account changes,...
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Customer Support Representative Pampanga
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Angeles, Philippines Neksjob Full timeJob Description:As a Telco Customer Service Representative, you will be the first point of contact for customers seeking assistance with telecommunications services. Your responsibilities include addressing customer inquiries, troubleshooting issues, processing orders, and providing information on products and services. You'll also handle billing inquiries...
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Customer Support Representative
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Customer Support Representative
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Angeles City, Philippines Novanox LTD Full timeJob Description: We are seeking a tech-savvy Customer Support Representative to provide exceptional service and assistance to our customers. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proactive approach to improving the customer experience. Knowledge of Thai or Chinese is a significant advantage,...
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Customer Support Associate
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Angeles City, Central Luzon, Philippines Neksjob Full timeAt Neksjob, we're seeking a skilled Client Relations Specialist to join our team. In this role, you'll be responsible for managing customer inquiries and requests with efficiency and professionalism.Responsibilities:Answering incoming calls from customersSorting out customers' inquiries or requestsEnsuring that customers' requests are managed in an...
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Customer Support Specialist
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Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full timeCompany OverviewAustralia's leading business process outsourcing (BPO) company, the Australian Outsource Desk Inc., seeks a skilled Customer Service Agent to join our team. Our mission is to provide exceptional customer service experiences for clients worldwide.
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Customer Support
2 weeks ago
Angeles City, Philippines Novanox LTD Full timeJob Description: We are looking for a native Thai or Chinese speaker with proficiency in English to join our team as a Customer Support Representative. The role involves responding to customer inquiries through the website while ensuring professional and courteous service. Additionally, the position requires basic knowledge of marketing and assisting in...
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Customer Support
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Angeles City, Philippines Novanox LTD Full timeJob Description: We are looking for a native Thai or Chinese speaker with proficiency in English to join our team as a Customer Support Representative. The role involves responding to customer inquiries through the website while ensuring professional and courteous service. Additionally, the position requires basic knowledge of marketing and assisting in...
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Customer Support Specialist
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Angeles City, Philippines Neksjob Full timeJob Description: As a Telco Customer Service Representative, you will be the first point of contact for customers seeking assistance with telecommunications services. Your responsibilities include addressing customer inquiries, troubleshooting issues, processing orders, and providing information on products and services. You'll also handle billing inquiries...
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Customer Support Specialist
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Angeles City, Philippines Neksjob Full timeJob Description: As a Telco Customer Service Representative, you will be the first point of contact for customers seeking assistance with telecommunications services. Your responsibilities include addressing customer inquiries, troubleshooting issues, processing orders, and providing information on products and services. You'll also handle billing inquiries...
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Support Specialist
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