Customer Support Specialist

3 months ago


Angeles City, Philippines Neksjob Full time
Job Description:
As a Telco Customer Service Representative, you will be the first point of contact for customers seeking assistance with telecommunications services. Your responsibilities include addressing customer inquiries, troubleshooting issues, processing orders, and providing information on products and services. You'll also handle billing inquiries and resolve complaints to ensure customer satisfaction. Strong communication skills and a customer-centric approach are essential for this role.

Qualifications:
At least HS Graduate (old curriculum / K12) or College grad
With Customer Service experience 6-12 months
Can START ASAP
Willing to work onsite

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