Cable Customer Service Specialist
1 week ago
Job Description:As a Cable Customer Service Specialist, you will be the primary point of contact for customers regarding their cable services. You will be responsible for providing exceptional service and support to ensure customer satisfaction. Your role will involve addressing inquiries, resolving issues, and assisting customers with their cable accounts.Key Responsibilities:Respond to customer inquiries via phone, email, and chat regarding cable services, billing, technical support, and account management.Assist customers in troubleshooting service-related issues, including cable connectivity and channel lineups.Process customer requests, including billing inquiries, service upgrades, and account changes, accurately and efficiently.Provide product information and guidance to customers about available cable packages and promotions.Maintain detailed and accurate records of customer interactions and transactions in the company’s database.Collaborate with technical support teams to resolve complex issues and ensure a seamless customer experience.Follow up with customers to ensure satisfaction and resolve any outstanding concerns.Stay up-to-date on company policies, procedures, and product offerings to provide accurate information to customers.Meet or exceed performance metrics, including response time, resolution time, and customer satisfaction scores.Qualifications:High school diploma or equivalent; additional education or certifications in customer service or related fields is a plus.Previous experience in customer service, preferably in the telecommunications or cable industry.Strong communication skills, both verbal and written, with a customer-oriented attitude.Ability to handle multiple tasks and work in a fast-paced environment.Proficient in using computer systems and customer relationship management (CRM) software.Strong problem-solving skills and ability to work independently as well as part of a team.Flexibility to work evenings, weekends, and holidays as needed.Benefits:Competitive salary and performance-based incentives.Comprehensive health, dental, and vision insurance.Paid time off and holiday pay.Employee discounts on cable services and other company offerings.Opportunities for professional development and career advancement.
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Cable Customer Service Specialist
3 months ago
Angeles City, Philippines Neksjob Full timeJob Description: As a Cable Customer Service Specialist, you will be the primary point of contact for customers regarding their cable services. You will be responsible for providing exceptional service and support to ensure customer satisfaction. Your role will involve addressing inquiries, resolving issues, and assisting customers with their cable...
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Cable Customer Service Specialist
3 months ago
Angeles City, Philippines Neksjob Full timeJob Description: As a Cable Customer Service Specialist, you will be the primary point of contact for customers regarding their cable services. You will be responsible for providing exceptional service and support to ensure customer satisfaction. Your role will involve addressing inquiries, resolving issues, and assisting customers with their cable...
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Cable Customer Service Representative
3 months ago
Angeles, Philippines Neksjob Full timeJob Summary:As a Cable Customer Service Representative, you will be the first point of contact for customers seeking assistance with their cable services. This role involves providing exceptional customer support, resolving inquiries, and ensuring a positive customer experience. The ideal candidate will possess strong communication skills, a passion for...
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Cable Services Representative
1 month ago
Angeles City, Central Luzon, Philippines Neksjob Full timeJob Overview:Cable Customer Service Specialists play a vital role in delivering exceptional customer experiences at Neksjob. As part of our team, you will be responsible for providing top-notch service and support to customers regarding their cable services.In this dynamic environment, you will engage with customers through various channels, addressing their...
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Cable Customer Service Representative
3 months ago
Angeles City, Philippines Neksjob Full timeJob Summary: As a Cable Customer Service Representative, you will be the first point of contact for customers seeking assistance with their cable services. This role involves providing exceptional customer support, resolving inquiries, and ensuring a positive customer experience. The ideal candidate will possess strong communication skills, a passion for...
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Cable Customer Service Representative
3 months ago
Angeles City, Philippines Neksjob Full timeJob Summary: As a Cable Customer Service Representative, you will be the first point of contact for customers seeking assistance with their cable services. This role involves providing exceptional customer support, resolving inquiries, and ensuring a positive customer experience. The ideal candidate will possess strong communication skills, a passion for...
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Join as Customer Service Representative
1 week ago
Angeles, Philippines Neksjob Full timeJob Overview: We are looking for a proactive and results-oriented Cable Account Manager to join our team. In this role, you will be responsible for managing key accounts in the cable industry, driving sales growth, and ensuring high levels of customer satisfaction. The ideal candidate will have strong communication skills, a passion for the cable sector, and...
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Cable Service Representative
1 day ago
Angeles City, Central Luzon, Philippines Neksjob Full timeJob SummaryCable Service Representatives at Neksjob are dedicated to delivering exceptional customer service and support. As a key member of our team, you will be the primary point of contact for customers regarding their cable services.Key Responsibilities: Respond to customer inquiries via phone, email, and chat regarding cable services, billing,...
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Join as Customer Service Representative
1 week ago
Angeles City, Philippines Neksjob Full timeJob Overview: We are looking for a proactive and results-oriented Cable Account Manager to join our team. In this role, you will be responsible for managing key accounts in the cable industry, driving sales growth, and ensuring high levels of customer satisfaction. The ideal candidate will have strong communication skills, a passion for the cable sector,...
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Join as Customer Service Representative
1 week ago
Angeles City, Philippines Neksjob Full timeJob Overview: We are looking for a proactive and results-oriented Cable Account Manager to join our team. In this role, you will be responsible for managing key accounts in the cable industry, driving sales growth, and ensuring high levels of customer satisfaction. The ideal candidate will have strong communication skills, a passion for the cable sector, and...
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Cable Service Excellence Ambassador
1 day ago
Angeles City, Central Luzon, Philippines Neksjob Full timeNeksjob Job Opportunity:">As a Cable Customer Service Representative at Neksjob, you will be the initial point of contact for customers seeking assistance with their cable services. Your role involves delivering exceptional customer support, resolving inquiries, and ensuring a positive customer experience.The ideal candidate should possess strong...
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Customer Support Associate
1 month ago
Angeles City, Central Luzon, Philippines Neksjob Full timeNeksjob is seeking a skilled Customer Support Associate to provide exceptional support to our customers. This role involves serving as the first point of contact for customers seeking assistance with their cable services, utilizing strong communication skills to resolve inquiries and ensure a positive customer experience.Key ResponsibilitiesProvide timely...
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Retail Customer Service Specialist
4 months ago
Angeles, Philippines Neksjob Philippines Full timeAs a Retail Customer Service Specialist (CSR III), you will play a key role in delivering exceptional service and enhancing the overall shopping experience for our customers. Your responsibilities include managing complex customer inquiries, driving sales, and ensuring high levels of customer satisfaction. Your role is essential in maintaining store...
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Customer Service Representative
1 week ago
Angeles City, Central Luzon, Philippines StackPh GDV Business Services Full timeUrgent Hiring for Remote Customer Support SpecialistsWe are seeking highly motivated and skilled individuals to join our team as Remote Customer Support Specialists.About the RoleThis is an excellent opportunity for those looking to start a career in customer service or enhance their existing skills. As a Remote Customer Support Specialist, you will be...
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Retail Customer Service Specialist
4 months ago
Angeles City, Philippines Neksjob Philippines Full timeAs a Retail Customer Service Specialist (CSR III), you will play a key role in delivering exceptional service and enhancing the overall shopping experience for our customers. Your responsibilities include managing complex customer inquiries, driving sales, and ensuring high levels of customer satisfaction. Your role is essential in maintaining store...
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Retail Customer Service Specialist
4 months ago
Angeles City, Philippines Neksjob Philippines Full timeAs a Retail Customer Service Specialist (CSR III), you will play a key role in delivering exceptional service and enhancing the overall shopping experience for our customers. Your responsibilities include managing complex customer inquiries, driving sales, and ensuring high levels of customer satisfaction. Your role is essential in maintaining store...
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Customer Service Professionals Earn up to 24K
3 months ago
Angeles, Philippines Neksjob Full timeAs a Customer Service Specialist, you are responsible for providing outstanding service to our customers by providing timely resolutions to their queries. You will correspond with your customers through inbound/outbound calls regarding transactions on their accounts such as fraud investigation, payments, loans, charges/fees, interest rates, rewards and other...
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Customer Support Specialist
2 weeks ago
Angeles City, Central Luzon, Philippines Telework Full timeAbout Our CompanyWe are a dynamic organization that values excellent customer service. Our team is dedicated to providing top-notch support to our clients, and we are seeking a skilled Customer Support Specialist to join our ranks.CompensationThe successful candidate can expect a competitive salary of up to 27,000 monthly, plus additional benefits such as...
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Customer Service Specialist
1 month ago
Angeles City, Central Luzon, Philippines Remember 485 Cafe Full timeAt Remember 485 Cafe, we are seeking a skilled Cashier Waitress/Waiter to join our team. This role is perfect for those who enjoy working in a fast-paced environment and providing excellent customer service.About the JobThe primary responsibility of this position is to ensure that customers receive prompt and courteous service. This includes taking orders,...
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Customer Support Specialist
1 month ago
Angeles City, Central Luzon, Philippines Neksjob Full timeJob OverviewWe are seeking a highly motivated and customer-focused Customer Support Specialist to join our team at Neksjob.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional support to customers. As a Customer Support Specialist, you will be responsible for handling customer inquiries and resolving...