Operations Branch Manager
4 weeks ago
Job Description
We are seeking a highly skilled and experienced Branch Operations Manager to lead our team. The successful candidate will be responsible for managing daily branch operations, ensuring efficiency, profitability, and customer satisfaction.
Responsibilities:
- Manage daily branch operations, ensuring smooth, efficient, and safe functioning of the retail environment.
- Lead, mentor, and train branch staff to foster a high-performance culture, conduct performance evaluations, and manage staffing needs.
- Oversee inventory levels, monitor stock, coordinate with suppliers to maintain adequate stock, and ensure efficient warehouse and logistics operations.
- Implement strategies to improve sales and customer satisfaction, manage customer inquiries, and ensure the delivery of exceptional customer service.
- Monitor and manage branch budgets, analyze financial data to control costs, and drive profitability.
Qualifications:
- Proven leadership skills with the ability to motivate and develop a team.
- Strong knowledge of retail operations, inventory management, and supply chain processes, specifically within the construction materials sector.
- Experience in budgeting, financial analysis, and cost control.
- Excellent verbal and written communication skills for interacting with staff, customers, and stakeholders.
- Ability to analyze data, identify operational issues, and implement effective solutions.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Collaborative and dynamic work environment.
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