L2 Support

About Us: GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines. Position: Java Application Support We are seeking a Java Application Support to act as the final escalation point for the most complex production issues in our...

About Us We are a specialist IT consulting firm supporting global business applications and platforms. We deliver mission-critical services to clients using advanced technologies and lean teams. We’re looking for a proactive ull Stack Support Engineer – C#/.Net & ReactJS who thrives in resolving complex issues, driving system improvements, and supporting...

Java Application Support Join Tap Growth ai in Muntinlupa City, National Capital Region, Philippines. Location: Muntinlupa, Philippines⏰ Work Mode: Hybrid (3 days onsite, 2 days WFH) Role: Java Application Support Key Responsibilities: Incident Management – Own and resolve escalated (P1/P2) incidents from L1 and L2 teams, perform deep root cause...

● Last level of application support that performs deep analysis, troubleshoots, modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines. ● Follows the Standard Operation...

QualificationsTechnical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP)With 2-3 years of relevant experience.Solid organization and coordination skills.Outstanding research and problem-solving skills.Excellent verbal &...

Hybrid - Muntinlupa 3-5 Yrs Exp Bachelor Full-time Job Description Handles escalated incidents from L2 support, performing in-depth analysis and determining root causes. Coordinates with supervisors and business users, especially during high-priority (P1) incidents, and ensures timely workarounds or fixes. Updates knowledge base and maintains direct...

Qualifications: a. Education ● Bachelor’s or College degree in Computer Science, Computer Engineering, Information Technology and/or related field. Other degrees are welcome as long as he or she has extensive related experience. b. Experience ● Has at least (3) years of experience in computer programming, analysis and troubleshooting...

Qualifications Bachelor’s/College Degree in Computer Science, Computer Engineering, IT, or related field Other degrees acceptable with extensive relevant experience 3+ years in computer programming, analysis, troubleshooting applications 1+ year in Level 2 Application Support Experience in Incident, Problem & Change Management Familiarity with business...

Role Requirements Technical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP) With 2-3 years of relevant experience. Solid organization and coordination skills. Outstanding research and problem-solving skills. Excellent...

SUPPLEMENTARY INFORMATION (Requirements): a. Education ● Bachelor’s or College degree in Computer Science, Computer Engineering, Information Technology and/or related field. Other degrees are welcome as long as he or she has extensive related experience. b. Experience ● Has at least (3) years of experience in computer programming, analysis...