Full Stack Support Engineer – C#/.Net

4 weeks ago

Muntinlupa, Philippines GECO Asia Pte. Ltd Full time

About Us We are a specialist IT consulting firm supporting global business applications and platforms. We deliver mission-critical services to clients using advanced technologies and lean teams. We’re looking for a proactive ull Stack Support Engineer – C#/.Net & ReactJS who thrives in resolving complex issues, driving system improvements, and supporting high-availability enterprise systems. What You Will Do Incident & Problem Management Act as the final escalation point (L3) for critical production issues — troubleshoot deeply, resolve, or provide workarounds Perform root cause analysis at the code and data level Coordinate with L1/L2 support, domain leads, and business stakeholders to meet SLA commitments Document investigations, solutions, and preventive measures in knowledge base Change & Development Support Evaluate and implement change requests while maintaining compatibility and system integrity Perform backend optimizations, feature tweaks, and minor enhancements Support deployment and rollout of fixes, updates, and enhancements Stakeholder Engagement Interact with customers and end users for requirement clarification, progress updates, and post-incident communication Maintain high standards of technical service delivery Continuous Improvement & Collaboration Identify patterns, propose solutions to prevent recurring issues Participate in post-mortem reviews, share lessons learned Mentor junior engineers and contribute to team knowledge sharing Work with teams across geographies and tech stacks What We’re Looking For Requirements & Qualifications Bachelor’s degree in IT, Computer Science, Computer Engineering, or related field 3+ years as a Full Stack Developer with strong skills in application analysis and troubleshooting At least 1 year in L2 or L3 support covering Incident, Problem & Change management Strong proficiency in C# / .NET Experience with SQL Server Solid understanding of RESTful APIs , ReactJS (with Hooks & Redux), AngularJS , and TypeScript Preferred / Nice to Have Experience with Micro Frontend architectures Exposure to Bootstrap , CSS , Node.js Familiarity with Azure Functions , Azure DevOps (Repos, Pipelines) Unit testing experience (e.g. Cypress, Jest) Core Competencies & Traits Strong analytical and problem-solving skills Excellent debug, troubleshooting, and technical communication Ability to collaborate across teams and operate independently when needed Meticulous attention to detail, urgency, and accountability Team player, good communication (English required) #J-18808-Ljbffr

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